Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juin 2024 sur Expedia
Property and apartment was in decent condition, although very dated. Kitchen was well stocked with cookware, dishes, appliances, etc. although we would have liked to see a Keurig/one cup coffee maker. It was more than enough space for two of us, which makes sense as it’s designed for families/small groups.
Communication with Whiski Jack was done well, however, the pre-check-in form was a bit of a cumbersome step as we had to send them an email address and then fill out the form before we were able to get our check-in details. I think this could be made much simpler by sending the form to the email address the booking was made with, and then sending the check-in instructions to said email a day or two prior.
The area around the property was quiet and serene. We did stay during the off-season, so I don’t know how much of that can be attributed to the soundproofing or the lack of people (we never encountered anyone in the hallways). We didn’t spend much time in the immediate area outside, but it seemed pleasant. The hallways in the building smelled musty, however, which added to the dated feeling.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Andrea, Gestion de l’hôtel
Thank you for the great review. All properties in the resort were built in the 80s and 90s and so many are going through renovations. This property has seen a complete renovation of the pool and hot tub this summer. Our units had full updates to the bedroom furniture, plus a kitchen reno and new paint and artwork was added. The online check-in allows guests to arrive at any time after 4pm and avoid the front desk. We ask all guests to provide an email at booking, but if they miss this, then we must follow up. This can hold things back, especially last minute bookings. We hope that you had a great stay.
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Andrea, Gestion de l’hôtel
Thanks for the great review.
par un voyageur
Publié le 28 mai 2024 sur Expedia
My 8 and 9 year old found a used razor blade and toe nails in the dresser drawer they were going to unpack thier stuff into.
Plus my shower sounded like an alarm going off.
And the pressure was so low.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Andrea, Gestion de l’hôtel
Dylan, we are so sorry to hear of this experience. Please know that this is not typical with our cleaners and we will be having a discussion with them to ensure future stays are not affected by the same negligence. I'm glad we have already been in contact to discuss this with you.
par un voyageur
Publié le 6 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Andrea, Gestion de l’hôtel
Thanks for the great review.
par un voyageur
Publié le 31 mars 2024 sur Hotels
par un voyageur
Publié le 14 août 2023 sur Expedia
It was a very quiet spot with a lot of space in the unit. Would come back again!
par un voyageur de North Vancouver
Publié le 17 juill. 2023 sur Expedia
Was perfect for 3 adults and 2 children!
Commentaires de Gestion de l’hôtel
27 juill. 2023 par Andrea, Gestion de l’hôtel
These spacious condos are great for families and groups. We are glad you enjoyed your stay.
par un voyageur
Publié le 6 juill. 2023 sur Expedia
Beautiful views
Commentaires de Gestion de l’hôtel
27 juill. 2023 par Andrea, Gestion de l’hôtel
Thanks for the great review - I'm glad to hear that you loved the views :)
par un voyageur
Publié le 30 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Emily (Guest Service Agent), Gestion de l’hôtel
Thank you so much for your review Shingo! We are so glad you enjoyed your stay!
par un voyageur
Publié le 8 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2023 par Andrea, Gestion de l’hôtel
Thank you for the great review!
