Note fondée sur 635 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Aucun confort, pas de télévision, pas de réponse à la réception
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jarod, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable to us and will be shared with the team for improvement. For any additional concerns, please don't hesitate to contact our management directly.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Muy sucio, dont stay there!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jose, We're sorry to hear about your experience. We appreciate your feedback and take all comments seriously to improve our service for future guests. Please contact management directly to discuss your concerns further.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very clean, good rate. I enjoyed my stay. Especially for the price. I like that there were options for smokers. Hard to find that now a days.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Crystal,We are glad to know that you found our hotel clean and enjoyed your stay with us. Our team always strives to offer competitive rates for our guests. We value your feedback about the smoking options and are pleased to hear that you appreciated this convenience. We hope to welcome you back in the future.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
It took several different rooms before we felt settled. Missing fridge in one room, broken door locks in another, but finally found a room fit for us. Shout out to Ten for being a wonderful attendant and helping us out.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Justin,Thank you for your feedback on your recent stay. We appreciate your recognition of Ten's excellent service. We apologize for any inconveniences you experienced and thank you for bringing these matters to our attention. Your feedback helps us improve our services for all guests.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Carter, We appreciate you staying with us! Please feel free to reach out if you have any suggestions for improvement. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We are thrilled to hear that you had a fantastic experience during your stay! We hope to welcome you back soon for another memorable visit.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
door did not close properly
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Susan,Thank you for sharing your feedback with us. We appreciate you bringing this to our attention and we will ensure our maintenance team addresses the issue promptly. Your comfort and safety are our top priorities and we strive to provide exceptional service to all our guests.
par un voyageur
Publié le 1 août 2024 sur Expedia
When I arrived, I gave the clerk my reservation number and she said she didn’t have it . Then she tried to make me rebook a new reservation. . Don’t go to that hotel. I am demanding my money back
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Glenn,We apologize for any inconvenience you experienced during your stay. Please feel free to contact management directly to address your concerns and discuss your refund request further. Thank you for bringing this to our attention.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The Low Price
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Gearlline, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to our management team to discuss your concerns further. We strive to provide excellent service to all our guests and hope to welcome you back in the future for a more enjoyable experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jonathan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
