City center stay.Within a 15-minute walk of the apartment, you'll find Galleria at White Plains and White Plains Hospital Center. Westchester County Center and Pace University Law School are also within 2 miles (3 km).
White Plains Hospital Center - 12 min walk - 1.0 km
Westchester County Center - 15 min walk - 1.3 km
The Westchester Mall - 2 min drive - 2.0 km
Pace University Law School - 2 min drive - 2.2 km
Getting around
White Plains Metro-North Railroad Station - 7 min walk
Westchester County Airport (HPN) - 16 min drive
Restaurants
Tim Hortons - 9 min walk
The Original Pancake House - 10 min walk
La Botte Ristorante - 4 min walk
Gyu-Kaku Japanese BBQ - 10 min walk
Star Diner - 12 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Global Luxury Suites White Plains
3.5-star apartment perfect for exploring White Plains
WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. A seasonal outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Global Luxury Suites White Plains. For a fee, parking is available.
This 3.5-star White Plains apartment is smoke free.
15 guestrooms or units
Business center (24 hours)
Self-service laundry
Front desk (24 hours)
Express check-out
BBQ grill(s)
Outdoor picnic space
Elevator
No smoking on site
Global Luxury Suites White Plains offers 15 accommodations with washers/dryers and complimentary bottled water. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. 50-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.
This White Plains apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Window guards
Fire extinguisher
General
15 units
Policies
Check-in
Check-in from 4:00 PM - 8:00 PM and 9:00 PM - 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Renovations and closures
The following facilities are closed on Sunday and Saturday:
Outdoor pool
Access methods
Staffed front desk
Pets
Pets: USD 250 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for USD 100 per stay.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 25 per day
Pet fee: USD 250 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 100 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.
We should mention
The seasonal pool will open June 01 and close August 31.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Global Suites White Plains
Global Luxury Suites White Plains Apartment
Global Luxury Suites White Plains White Plains
Global Luxury Suites White Plains Apartment White Plains
Global Luxury Suites White Plains Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice view from the apartment and great for business trip.
Saimir
Stayed 22 nights in Nov 2024
10/10 Excellent
Toby
Travelled with family
18 Nov 2024
Liked: Cleanliness
Great location, friendly people, great apartment
Toby
Stayed 2 nights in Nov 2024
4/10 Poor
VANESSA
Travelled with family
18 Nov 2024
Liked: Cleanliness
Disliked: Amenities
The customer service reps were absolutely horrible!! The check-in process was frustrating. There was no wi-fi until the last night - wrong password sent via email. The apartment was in a nice location but broken/missing items. My suggestion (since I almost exclusively book through Expedia) is to not use this company! EVER!!
VANESSA
Stayed 4 nights in Nov 2024
8/10 Good
Terry
Travelled with family
23 Sep 2024
Liked: Cleanliness, room comfort
Terry
Stayed 7 nights in Sep 2024
4/10 Poor
Katrina
Travelled with family
12 Sep 2024
Disliked: Cleanliness, amenities
Communication with terrible. The floors weren't clean, the toilet seat was wobbly, tub didn't drain and towel bar was broken. Our key fobs didn't work so we couldn't access other areas and needed the code to enter each time. The garbage disposal didn't work and the sink and dishwasher smelled. The only laundry detergent provided was a small box of powdered All. The dryer look a very long time to dry clothes. Our tv remote was broken, a replacement was delivered the day before check-out. There was no option for early check-out and a fee for late check-out. And while have place settings all arranged, you're literally limited to only 4 cups, mismatched spoons, dull knives and pots and pans. Super basic with no seasonings, cutting boards, etc. It's not really a kitchen meant to cook in. Instead of booking through Hotels.com, save yourself and stay at Cambria Suites or book through AirnBNB.
The room was fine but the customer service is just horrible. The management is not only off property but out of the country. Every phone call is a 40 minute ordeal of holding And transfers without any resolution. They routinely screw up on their end and it is completely your problem. Every issue, No matter how minor, takes at least 2 days to resolve. No AC- tough; no TV - oh well; no wifi - sucks for you!
They even booked me into a room where 2 men were living and did absolutely nothing to rectify the situation. Since you can’t check in until after 4 i was left scrambling to find alternate accommodations well into the evening. On top of this aggravation they wouldn’t even credit me for the night they confirmed but could not provide. Instead they told me to “request” a refund when they reopened the next day. Just ridiculous.
Peter
Stayed 5 nights in Aug 2024
2/10 Terrible
Tyreese
Travelled with family, Travelled with family and small children
Had a roach in my room when i arrived my reservation was cancelled with out anyone informing me about an cancellation i looked foolish going into the lobby wasn’t informed i needed an access code to get into the room. Took me 10 phone calls to get someone on the phone once i did i then knew my reservation was canceled she got me my access code once reopening the reservation once i got up stairs with my family the pad to enter code took 2 minutes to work once got in room the bed wasn’t made we had to make the bed ourselves while making the bed discovered a filthy pillow that should’ve been discarded. The dressers had scratches and writing on it as well as the wall the floor was filthy the room was supposed to have 2 key fobs it only had one which made me and my wife very uncomfortable with our 2 yo 1yo and 7 month old. Round 2am my wife scream and woke me come to find a roach was crawling on one of our belongings trying to get into our bed after the roach was killed was literally jumping out of my sleep thinking something was crawling on me just couldn’t wait to get out of this place once we got some rest while we barely did 5am a car honk it horn for literally 10-15 mins straight another disturbance. The floors had our children feet black as if this floor was mopped or cleaned in weeks. Everything just felt un-sanitized. I left all my emails as everything occurred. I was told i can only get refund for the day i didn’t stay smh
This is our 6th time staying at this property, but we've made the decision to never come back. The only reason for us to stay at this property is the location. It is 5 min walk to a train station, but other than that, it is not a good property.
The unit is falling a part (the shower drain was completely clogged/ towel rack was broken/ sink was almost detached from the counter top). We addressed all these issue on the check-in day (Sunday) and the issues were address by Wednesday. We were shocked that they actually sent people to fix any issues as in the past they never really communicate with customers great.
If you are considering this property for location, maybe, but you will always have "unknown" with the check-in / units... I won't comeback.
Dohui
Stayed 6 nights in Aug 2024
6/10 Okay
Maria Luisa
Travelled with family
11 Aug 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property is fairly new but not maintained well. The shower drain does not drain. By the time someone finished showering the tub is half full already. The next person to shower would need to wait 10-15 minutes for all the water to drain unless the next person wants to bathe in the water that pooled. The toaster and the coffee maker are not working. The reason we rented this place is because we want to have breakfast in the property. Unfortunately, this property is not worth the money we paid for. We contacted the property manager but nothing materialized.
If this option is available in the city you are traveling to, take it! You get a home-y, modern APARTMENT with space, rather than a tiny, old hotel room. I always search Global Luxury Suites before searching anything else.
It's like staying in your own home/apartment. It's a beautiful building with great amenities, nice people who live here with their kids and dogs, etc. So much more spacious, clean, comfortable than a hotel.
Hildi
Stayed 3 nights in Feb 2024
8/10 Good
Debie
27 Jan 2024
Liked: Cleanliness, room comfort
Debie
Stayed 7 nights in Jan 2024
6/10 Okay
Verified traveller
Travelled with family
13 Jan 2024
Liked: Cleanliness, room comfort
Not that great
Overall the property is okay. But furniture quality was very poor. The bed was not very sturdy and the sofa was very small and adult could barely fit on it. The sofa bed was very uncomfortable. They gave us a moldy shower curtain liner and there was no where to put your soap or shampoo in the shower. The bathroom only had one towel hanger. However the appliances were good. The location is good because it is close to the train and malls. There was no customer service onsite and when I asked for an extra blanket I had to wait for the next day to get it.
This property was perfect for my family..The views was breathtaking. Clean apartment! I loved that there was a wash n dryer..I have a 7 month old baby so it was perfect..The apartment came with pots and pans, cups plates for cooking on the days we stayed in…I can’t wait to stay again soon! Just fabulous!!
Jenice
Stayed 9 nights in Feb 2022
2/10 Terrible
fernando
Travelled with family and small children
3 Mar 2022
Liked: Property conditions & facilities
New ,clean .
But problems with the door code didn't work many times and tv cable .
Property was clean and spacious. You should consider having thicker blanket for sofa bed as the only sheets available were thin bedsheets. Using the underground parking was time consuming especially if you needed to come in and out of the building during the day.
Was not notifed of paid parking until after arriving. Address on expedia and google maps does not match buildings physical address. Listing was unclear that the space was a rent by the day apartment not a hotel. Keyless entry did not work upon arrival, it took two calls(and about 45 minutes standing in the halway with luggage) to remedy keyless entry issues. Wifi did not work while there. Ultimately the little savings to book this place over the next cheapest hotel in the area was off set by the need to pay for the valet parking each night.
Low par, will never be returning. The room was ok, bed was small and uncomfortable. Everything else was the problem. For as expensive as it was there was no need for it to be this bad. First off, upon arrival we get to the lobby where we were told we’d pick up our fob for amenities and building access after 10PM, as the itinerary said the desk is unmanned after that time. When we arrive there is no one at the desk and this constant overwhelming smell of cheap cologne. We’re looking around and finally see there’s a woman there more concerned with watching her tablet then attending to the desk. Finally some man came out and you couldn’t tell him or anyone worked there, there is no uniform just wear whatever with a name tag. The desk staff seemed bothered that we were standing there looking to check in. When I told him we were there to check in he said “ok?” And sat there confused. I told him I needed a fob and he said “yea I don’t have one for you I can look for one though” to which I responded “how am I supposed to access any amenities or get in the building after 10pm?” He told me “we usually just prop the door open at night with a brick or cone” absolutely no security. The building and all elevators were filthy and REAKED OF WEED everywhere you went. Stairways, hallways, out front, everything smelled like marijuana. When we were leaving, there was one guy at the front desk passed out watching anime, snoring head down on the desk. Dirty, unprofessional, ghetto, trashy place.