Note fondée sur 450 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,8 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
good and affortable hotel.
Publié le 4 sept. 2018 sur Hotelswelcome staff, a lot of worker stay there so the carpet have stain in passageway, but the room was clean. complete hot breakfast.
par un voyageur
Publié le 9 août 2024 sur Expedia
The management/staff of this facility were very friendly. They were quick to fix an issue we had.
It is an older building with its quirks, but the rooms have been renovated and were neat and clean.
Breakfast was amazing. Sausage, eggs and hashbrowns delivered to your table. Wonderful service.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Brian,Thank you so much for taking time to share your experience with us. We are delighted to hear that you enjoyed our hot breakfast, the hospitality of our staff and found your renovated room neat, clean and comfortable during your stay.Your kind words are truly appreciated by our team and we look forward very much to welcoming you back for another enjoyable stay.Thank you again for choosing Cloud 9 Inn.
par un voyageur
Publié le 8 août 2024 sur Expedia
Absolutely lovely staff, delicious breakfast and nice clean room, my only complaint is that the area is a little sketchy. It’s more of a “workers”motel, not really for families.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Tiana,Thank you so much for your great review!We are delighted to hear that you enjoyed your stay with us. Our team take great pride in providing sparkling clean rooms, friendly service, and a delicious breakfast to start your day. Our kichenette rooms, suites and condos are designed and available for families, offering comfort and family-friendly amenities that we aim to provide a home-away-from-home experience for our guests.Should you choose to stay with us again in the future, we recommend exploring our family-oriented rooms to ensure a comfortable stay for you and your loved one.Thank you for choosing Cloud 9 Inn.
par un voyageur
Publié le 8 août 2024 sur Expedia
This was a very inexpensive stay at a motel. Building is old needs some repairs. The bed was pretty hard , And the people above us extremely noisy . Staff was very friendly and accommodating to let us stay a couple hours past our checkout due to a vehicle breaking down. Overall, it was a good stay.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Teresa,Thank you for the great review! Our staff are happy to hear that you enjoyed your stay and sorry for any inconvenience caused by the noise from other neighbour guests.We all look forward to serving you again the next time that you are in Whitecourt. Thank you for choosing the Cloud 9 Inn!
par un voyageur
Publié le 7 août 2024 sur Expedia
Dated property on outside makes the passerby think, "Hmm. Maybe not." Yet the rooms are renovated, clean, secure and oh so comfortable. I've mentioned before and I'll say it again, as they slowly renovate and update, watch out remaining WC hospitality industry, these guys will reign! Such impeccable service and such clean rooms that you instantly establish a trust with them and never worry about your safety or the true cleanliness. You just KNOW it's truly clean, truly there for your comfort and service and 24/7 surveillance security and more. Home away from home.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Crystal,Thank you so much for your incredible review!We are delighted to know that you always found our service impeccable, our renovated room clean and comfortable, and our 24/7 surveillance security measures safety. Your kind words truly mean a lot to us and serve as a recognition to the hard work and dedication of our team. We appreciate your vote of confidence to us. Your support is truly valued, and we are honored to stand out in the local hospitality industry.It would be our pleasure to welcome you back again for another exceptional stay.Thank you so much for your patronage!
par un voyageur
Publié le 6 août 2024 sur Expedia
Affordable and clean. And the staffs are friendly..
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Kristine,Thank you for the great review! Our staff are happy to hear that you enjoyed your stay and we all look forward to serving you again the next time that you are in Whitecourt. Thank you for choosing the Cloud 9 Inn!
par un voyageur
Publié le 5 août 2024 sur Expedia
I really appreciate the staff very friendly and helpful. The breakfast is great.
Room ms are clean. I like that you can watch a streaming service if you want to.
Concerns: the mattresses are way too firm. It was very uncomfortable. And although it looks nice you need a counter in the bathroom. A small sink vanity is not good.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Kim,Thank you so much for your positive review!Our team take great pride in providing sparkling clean rooms, friendly service, and a delicious breakfast to start your day. We have noted your feedback about the mattresses being firm for you, and will try to find a solution for this. We understand that bedding preferences can vary from person to person, and we apologize for any discomfort you may have experienced. We hope to welcome you back in the future for another enjoyable stay.Thank you for your feedback, it will helps us to improve!
par un voyageur
Publié le 5 août 2024 sur Expedia
Staff are friendly, I stayed in a newly renovated room and it was so cute and well set up. Great pricing and they even offered me a bowl for my dog. Breakfast was very good, and the dining area is so cute and clean.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Karlene,Thank you so much for your great review!Our team take great pride in providing sparkling clean rooms, friendly service, and a delicious breakfast to start your day. We are delighted that you found your stay to be of great value and that you had a comfortable experience with your four-legged companion.We hope to welcome you and your furry friend back next time that you are passing through Whitecourt.Thank you for choosing Cloud 9 Inn.
par un voyageur
Publié le 4 août 2024 sur Expedia
The guy at the front desk was AWESOME!!! The room was spacious, clean and fairly comfortable!!! It wasn't noisy, but somebody did park in the space that was in front of my room and somebody also kept trying to log into their iPad and it disrupted my TV, as that is the device where it kept trying to log in to!!! And, the only other issue was the fan in the bathroom wasn't working, which I forgot to mention upon checkout!!! Other than that, I didn't really have any other issues!!! This was my second or third time staying at this property and I would stay there again!!!
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Vickie,Thank you so much for always making the Cloud 9 Inn your hotel of choice and sharing your review with us. We are delighted to know that you had a great experience with our service and our comfortable & clean room. We thank you for your feedback of the exhausted fan and it was addressed by our maintenance team.We all look forward to serving you again the next time that you are in Whitecourt. Thank you for your patronage!
par un voyageur
Publié le 3 août 2024 sur Expedia
Nice place
Would stay again
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Norman,Thank you for the great review! Our staff are happy to hear that you enjoyed your stay and we all look forward to serving you again the next time that you are in Whitecourt. Thank you for choosing the Cloud 9 Inn!
