Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
4,4 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de High River
Publié le 25 sept. 2024 sur Expedia
Very disappointed with all aspects of this property. We booked this particular property for the use of the pool, which we found out was closed after paying our room deposit. This was after they had lost our reservation. The room did not have a working TV nor a working blow dryer nor an iron or telephone. We were moved to a second room with working TV and dryer. However when returning to room at the end of day we were locked out for supposedly not paying when they had our payment recorded for the defective room. Never again will we stay at this property.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par MKM, Gestion de l’hôtel
I am sorry that you did not enjoy your stay. We did close the pool temporarily, as we take health and safety very serious. But was reopened in the AM. Unfortunately, yes there may of been a TV issue, new tech always fails easily., (and upon my inspection, no issues were found), but we moved you soon as that was brought to our attention, along with the hair dryer that failed. Yes, payment was an in house issue, and I apologize for that.
par un voyageur
Publié le 30 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
10 sept. 2024 par MKM, Gestion de l’hôtel
Thank you for taking the time to review us. We hope you enjoyed your stay, and we hope to see you again soon.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The room was quite large. The breakfast was good. A great value for the price!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par MKM, Gestion de l’hôtel
Thank you for your feed back. We are glad that you enjoyed your stay, and we hope to see you again soon.
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par MKM, Gestion de l’hôtel
Thank you for your feed back
par un voyageur
Another excellent stay
Publié le 13 avr. 2024 sur HotelsThe nice lady who checked me in, made me feel very welcome. Very friendly. Upon check out the funny gentleman who I had a laugh with about technology these days. Thanks for the excellent breakfast and coffee.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par MKM, Gestion de l’hôtel
Thank you for your positive review, and very glad you enjoyed your stay, and we'll see you again soon!
par un voyageur
Publié le 29 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par MKM, Gestion de l’hôtel
Thank you for your positive response. We're glad you enjoyed your stay, and we hope to see you again soon.
par un voyageur
Publié le 17 mars 2024 sur Hotels
I notice the small efforts that was put into making my room. How the towels were folded and how the toilet paper was folded into a diamond. I really appreciate the efforts of housekeeping. The bed was very comfortable. I'd stay here again. Check in and out; I was helped by two very well humoured people, which set the tone for the my stay. I always enjoy a good laugh after a long drive.
Commentaires de Gestion de l’hôtel
17 mars 2024 par MKM, Gestion de l’hôtel
Thank you very much for your positive review. We are glad you enjoyed your stay, we hope to see you again soon.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
No coffee in the rooms.
GROSS old mattresses.
No fitted sheets.
I got charged 18.50 for cleaning and they didn't even clean my room!!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Mac, Gestion de l’hôtel
Yes we have removed the coffee from the room to ensure that our guests have fresh hot coffee provided 24/7 in the breakfast area.The housekeeping is limited a one time (within 7 days, more upon request available) in an effort to have less of an impact on the environment.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Miike, Gestion de l’hôtel
I can see that you had a unpleasurable stay, however, I cannot see the exact reason why. We can not correct issues if we are not aware of them. If you can please let us know, we will strive to make things much better for all patrons.
par un voyageur de Manning
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Mike, Gestion de l’hôtel
Thank you for the positive feed back. We hope to see you again soon.
