This was my first experience with B&B and the worst for my hotel bookings in so many years.
First, I want to be fair to the host to provide positive feedback. The B&B located in a quiet area with easy parking. The house was clean with nice decoration and a beautiful garden in the backyard. Breakfast was average, dining area was nice and clean.
My reservation showed that I booked a room with a queen bed and a single bed for 2 adults and a young child. However, when we checked in, we were told we need to pay an extra $100 for an additional person and an extra bed. The extra bed we were charged for $40 was not a single bed, instead it was an airbed, which was not comfortable to sleep in. The host showed me many pages of the B&B policy which I didn't receive when I made the reservation. I think there might be some miscommunications between the host and hotels.com for reservation details (guest, beds etc). I said I would pay the extra $100 and asked for some information (I never received the policy from the host) in order to contact hotels.com later to clarify. However, the host was not nice during our discussion and told us we could find another place to stay in Whitehorse and she would still charge us the full amount. She also said I argued with her, which was not true. The WiFi was available from 8am to 9:30pm, however, when we left around 8:20am the next day, no WiFi was available.
I would not stay in this place again and would not recommend to any friends.