Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Harlow, Essex, UK
Up a steep drive, but a great holiday villa.
Publié le 23 janv. 2024 sur HomeAwayThe rooms and pool are very good. Getting back down the steep and long drive during hours of darkness is difficult.
par un voyageur
Beautiful view and caring hosts
Publié le 5 févr. 2022 sur HomeAwayThis home has the most spectacular view!!! Evening sunsets are second to none.
We loved watching sunset and having Daisy make us breakfast. Some updating of amenities needed ( ac and shower).
Hosts made sure we had everything we needed. We enjoyed day trips to Negril and Black River.
par un voyageur
Do not stay here!
Publié le 7 oct. 2021 sur HomeAwayI paid in full and booked this property a week before check-in for 3 of my employees who were working on a retreat nearby. When we arrived, the house was not ready, not clean, beds not made etc. The owners claimed that they never got a confirmation from VRBO, and didn’t know we were coming. The pool had no water in it, the house was filled with mosquitoes, and the home owners were apathetic about our issues. On one evening, my team arrived home for the night, and the homeowner was passed out, drunk, outside the entrance to our part of the property. As we needed rooms for the team I was not able to cancel the booking and relocate them. I spoke to the homeowners about a partial refund, and again, was met with apathy and blame on my part that I did not reach out to them. As I paid in full and received a confirmation, I do not feel that I should have had to reach out to the homeowners to let them know we were coming. I have again tried to speak to them about a partial refund, but was told over the phone to “piss off.” It’s a shame that I am unable to add photos to this review, but I am happy to provide them via email to anyone here looking for proof. Please do not book here unless you like empty pools, dirty rooms, drunk hosts, and the potential for dengue fever.
Commentaires de Gestion de l’hôtel
16 nov. 2021 par VrboOwner, Gestion de l’hôtel
Unfortunately we did not receive the normal confirmation of this booking.
Abigail Townsend has never visited or stayed at our villa. The booking she made was for three persons working on a site in nearby Bluefields. A copy of the booking confirmation was forwarded to us by Abigail. We immediately phoned her, she said she was in a meeting and would call us back. She never did. Her party arrived just after the guests we had were leaving we changed the beds. The villa is cleaned daily and beds where necessary are made. The villa is always kept clean and tidy. Yes we had problems with the pool and explained the situation with our guests. They were not worried about the lack of a pool as they were out working every day. I am surprised that you published this criticism with out talking to us first as we consider it libelous and may have to seek legal advice.
par un voyageur
Really nice house and host
Publié le 28 févr. 2020 sur HomeAwayLovely place with helpfull and kind hosts.
Beautyfull view from the terasse - at daytime over the sea and at night on the back looking at the sky and stars!!
Charming small towns near by.
par un voyageur
Beautiful Palm Trees!
Publié le 30 déc. 2019 sur HomeAwayWe adored the property, and we really loved Bernard and Daisy! Truly lovely host and hostess. Be aware of very narrow, curvy roads to the property - it will take you over an hour from the Montego Bay airport, and that’s with no traffic. Also, make sure that you have the Skan’s telephone number so they can let you into the property; the VRBO site isn’t very clear on the check-in process, and Internet is very spotty. But now that we are armed with the process, we will definitely return.
par un voyageur
Just Perfect
Publié le 12 févr. 2017 sur HomeAwayWill certainly return next year
par un voyageur
The property is nice, but it could be so much better if only...
Publié le 22 janv. 2017 sur HomeAwayWe stayed there for one week in the beginning of January. We were a party of 5.
The villa is exactly how represented on the pictures: no surprise there.
BUT, a few factors made the stay a bit less enjoyable: there was no DVD player (as mentioned), the Internet connection was really limited to a certain area in the villa, which the bedrooms were not a part of and the most disappointing: there was no outdoor grill. We were relying on that feature to cook a few meals, but there wasn't one. The oven was also not working and the quality of the pans to disposition was pretty bad. We only had 2 ''mini-fridges'', which was not enough space for a big family for a week. The pool was not correctly maintained and we could see the dirt piling up at the bottom. Also, the water pressure was really weak, and it was pretty hard to get anything but cold water.
Still, we enjoyed the view and the calm of the villa. Daisy cooked us a marvelous feast for a little supplement (50$US).
Another point: the villa is on a hill, so the entrance is REALLY inclined. It damaged our car a bit, so be careful about that.
If you're looking for a calm and nice property to spend a week in Jamaica, this place is great. But be aware that there are no big grocery stores at proximity and that it can be hard to cook for yourself there.
Commentaires de Gestion de l’hôtel
22 mars 2020 par VrboOwner, Gestion de l’hôtel
Unfortunately the DVD player was being repaired after being damaged, the Internet connection is OK, guests who are staying at the moment have tried it in all the rooms but I have also installed a range booster. The gas fired BBQ is in the Gazebo. The oven is working. No one in the past has complained about the quality of the pans. The pool did get a bit dirty following to nearby grass fires and a strong breeze. On arrival I showed where the water pump switch is that pumps the supply of hot and cold water under pressure.
par un voyageur
Without hesitation I would recommend this property. Bernie and Daisy are wonderful hosts
Publié le 3 janv. 2017 sur HomeAwayThis residence has a spectacular view! The layout is just as the pictures indicate but it seemed even better when we arrived - very spacious with privacy for all. It is located not far from Treasure Beach and Bluefield Beach (local Jamaican Beach) and YS Falls. Grocery store in Black River provided all essentials. We stayed with 3 grown daughters and they loved the location too! The residence is VERY clean and the kitchen is will stocked if you want to cook a few meals at home. Daisy is an excellent cook so do take her up on her offer to shop and cook you at least one meal during your stay. Bernie was very helpful and gracious providing a lift into town and lots of advice. Air conditioners work well in each of the 3 bedrooms but ceiling fans were all we used after a few nights as the evening were nice and cool. I would without hesitation recommend this property. If we return to that area of Jamaica we would seek to stay at this villa in Whitehouse again! Thank you Bernard and Daisy! You are now part of our family memories. Be well! Jennifer, Alex, Meghan, Andreah and Stephanie
Commentaires de Gestion de l’hôtel
22 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review of Palm Trees we really appreciate your comments and we would love to see you again in the future.
Thanks again,
Bernard and Daisy
