Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Organiser
Publié le 28 nov. 2024 sur HomeAwaySurprised by scant items provided re basics detergents/garbage bags/dishwasher, condiments, toilet rolls, incorrect gas cylinders ,
No notice most restraunts
Commentaires de Gestion de l’hôtel
29 nov. 2024 par VrboOwner, Gestion de l’hôtel
Hi Chris,
We were very upset to hear about the Gas bottle issue
As the apartment is a self contained and not a serviced apartment. We welcome you with a small starter pack and all other items can be purchased from the local supermarket.
We hope you enjoyed your stay and the Island
par un voyageur
Had a great stay
Publié le 8 oct. 2023 sur HomeAwayThe house was perfect for the 8 of us.
Great location to everything and awesome views.
We would recommend this property
Commentaires de Gestion de l’hôtel
24 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thanks Craig,
So glad you had an amazing stay and we cant wait to have you back.
par un voyageur
RnR
Publié le 1 oct. 2023 sur HomeAwayGreat location & view. Ideal for large family group. Clean & tidy but a little tired. Fridge needs repair or replacement otherwise a great place to stay & would return if need accommodation for 8.
Commentaires de Gestion de l’hôtel
19 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us and we hope to host you again soon
par un voyageur
Casaurina
Publié le 10 juill. 2023 sur HomeAwayThe house was good and access to the golf buggy was excellent.
A few basic items would be helpful - gladwrap, aluminium foil, salt, pepper more than three toilet rolls (eight guests are staying).
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, as this villa is self contained we only supply you with a small complimentary starter pack.
Thank you for staying with us, and we hope to have you back soon.
par un voyageur
Publié le 20 janv. 2023 sur Wotif
Very untidy, numerous cosmetic issues of home. Not enough supplies for a 7 night stay. Only good thing is plenty of room.
par un voyageur
Hamilton
Publié le 4 août 2022 sur HomeAwayGreat place for a family get together.
Beautiful views close to everything
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us and we cant wait to have you back.
par un voyageur
Great location and property for large groups
Publié le 26 juill. 2022 sur HomeAwayWe really enjoyed our stay in the property which is well positioned on the island. The best thing and most important in my opinion is the beds. They are all very comfortable. However the site states that the house sleeps 10 guests. There are only beds to sleep 8 and the remaining two are on mattresses which are only suitable for small children. Ideally a rollaway would be much better in the event that it is an adult or the children are adult sized.
In general, the house is in need of some TLC to bring it up to a more acceptable standard. All fly screens have perished, locks on bathroom/bedroom doors are not in working order, the lounge needs replacing as springs have gone, one of the burners on the stove top does not work and dining chairs are a little wobbly. The downstairs bathroom shower head needs replacing. Downstairs there is also a smell from the humidity which is hard to get rid of.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Michele,
Thank you for writing a review for us. We do advertise the villa sleeps 8 plus 2 small kids and this should have been advised to you at the time of booking when we ask for your childrens ages. i will speak with the girls to see where went wrong.
The flyscreens we are waiting our turn with tradesman and we have chased this up a few times now. The lounge is being replaced but again waiting for it to arrive.
I can see you mentioned other items that our new handyman will get on top of. It is hard on an island with so many shortages.
I am glad you enjoyed your stay and you didnt mention any cleaning issues as this is the only thing we have control over.
We do sincerely appreciate your comments and hope we can accommodate you soon.
par un voyageur
Maintenance / Presentation not what you would expect
Publié le 9 juill. 2022 sur HomeAwayFor our first experience with Stayz we were disappointed the property did not meet our expectations regarding property maintenance & cleanliness. It did however meet expectations with positition & view
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Greg,
Thank you for your honest feedback.
It helps us improve our standards.
Please contact us direct and be more specific with your maintenance issues as I will need to address them.
The cleaning concerns we would have been more than happy to send someone back if things are up to your standards.
We strive to improve and appreciate your thoughts.
Neri
par un voyageur
Publié le 10 mai 2022 sur Expedia
Location was ideal to the Harbour and could be walked although the supplied golf buggy was a great way to move around the Island. The property itself is in need of a lot of maintenance repairs and updates to the kitchen & furniture. Not sure that I would return to this particular villa. Overall we did not let this diminish the overall holiday on a great Island
par un voyageur
Good property
Publié le 26 avr. 2022 sur HomeAwayAmazing check in and check out. Great communication with the host. Property is very spacious but needs few things fixing and replacing … nothing that will stop you staying there again. Good property overall
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we hope to see you again soon.
