Note fondée sur 754 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
79 % des clients le recommandent
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 10 nov. 2024
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
1 sur 5
par un voyageur

Horrible and Sketchy Place to stay

Publié le 6 oct. 2024 sur Hotels
This place was horrible. Front desk staff is rude. The exterior of the building/common grounds were in terrible shape with trash and weeds and broken down cars. The pool in the back had broken wood all over. The inside of the hotel smelled gross. Inside the hotel room, it smelled horrible. There was a hanging car freshener inside the A/C unit to make it smell better but who knows how long it was there. There was mold inside the AC unit. The sheets on the bed were so worn thin they looked really dirty. The floor was gross and the bathroom was dirty on the floor around the baseboards and the walls had stains on them. The hair dryer was stuffed in the metal Kleenex box on the wall that had to be pried open. There were so many cords plugged into an electrical outlet near TV and fan that it was unsafe. There is also a sign outside the hotel that advertised 24/7 Asian massage in room 223. Later that evening sheriff cars were surrounding the building. I have never been scared for my life to stay in a place like this.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience, and we apologize for the issues you encountered during your stay. We take your feedback seriously, as it helps us identify areas for improvement. Your comments regarding the cleanliness, maintenance, and overall safety of our property will be addressed with our management team immediately. We strive to provide a comfortable environment for all our guests, and it's clear we fell short in your case. We appreciate your feedback and hope to do better in the future.
4 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
My room was on second floor at west end. Room was fine but noise from interstate highway 100 yards away made it seem like I was sleeping on the guardrail. Other than that the room was clean and bed comfy.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us! We're glad to hear that you found the room clean and the bed comfortable. We apologize for the noise from the nearby highway and understand how that could have affected your stay. We appreciate your feedback and hope to welcome you back for a quieter visit in the future.
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.
4 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
4 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Decent hotel for the price. Not really any amenities but the bed, A/C, and shower worked okay.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your review. We’re pleased to hear that the bed, A/C, and shower met your needs. We appreciate your feedback regarding the amenities and will take it into consideration as we look to enhance our offerings. Your input is valuable to us, and we hope to have the opportunity to improve your experience on your next visit. Thank you for staying with us.
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your rating. We look forward to welcoming you back to our hotel in the future.
1 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
I didn't like they said there was a pool and breakfast but there wasn't also the back door was broke and anybody can come threw it and my room was right next to it.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention. We’ll work on addressing these concerns to improve the safety and amenities for our future guests. We hope to have the opportunity to serve you better in the future.
2 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
4 sur 5
par un voyageur

Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your rating. We're pleased to hear from you and look forward to providing you with an even better experience in the future!