Note fondée sur 657 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
par un voyageur
Publié le 31 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 23 janv. 2024 sur Expedia
This motel has almost everything under renovation including the pool and breakfast.
My room and bed was comfortable, but could not get the TV to work.
Overall, I would compare this motel with a Motel 6 experience.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and are pleased to hear you found comfort in our renovated rooms and beds. We apologize for any inconvenience with the TV and assure you that we'll address this issue promptly. We hope to welcome you back for an improved stay in the future.
par un voyageur
Basic, dated hotel
Publié le 22 janv. 2024 sur HotelsVery basic and very dated hotel. Just needed a bed for a couple hours, so it served that purpose. Couldn't find TV remote. No breakfast although post says it is included.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your understanding of our basic accommodations. We apologize for the inconvenience with the TV remote and the confusion about breakfast. We'll address these issues to enhance the guest experience, and we hope to have the opportunity to welcome you again.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
We stay there twice a year, it was always okay but over our xmas stay when visiting family there was a Roku remote in between our fitted sheet and regular sheets which means they never changed the sheets from the last people who stayed and there is glass on the floor chunks of glass. We told the front counter and the front counter guy told us that he would take care of it. Just look for an email. None of it never happened. No email. All of this is unfortunate because we actually like the place but that was our last stay there.
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for reaching us. We apologize for the cleanliness issues you experienced during your stay. This falls below our standards, and we are investigating this incident to prevent it from happening again. Your feedback is crucial, and we deeply regret any inconvenience caused. Please consider this an isolated incident, and we hope you'll reconsider staying with us in the future, allowing us the chance to provide you with the quality stay you deserve.
par un voyageur
Publié le 10 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Lets start with, if you are booking because the property has a free breakfast listed, they don't actually do breakfast and you will get no refund from them despite them advertising a breakfast.
Now for the rest. The huge hole in the wall where it looks like someone drove into the building that they arent trying to fix should be the first sign to leave, but the hotel lobby looks fine when you walk in. The moment you turn the corners to the room you are in the 80s. The bathroom at the beginning of the hall is broken and flooding the hallway which no one tells you.
The room itself looked recently redone, but there was no trash can inside, the window was broken. There was hair all over the shower. The top sheet was just that, another sheet.
Spend the extra money and go else where because you will be spending more on breakfast and a blanket to get by if you stay.
Only positive was there were no bed bugs that we could see.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback and take it seriously. Rest assured, we are addressing the issues raised to enhance our services. We value your input and hope to have the opportunity to provide you with a much-improved experience in the future.
