Note fondée sur 1 491 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Jean-François de Napierville
Great stay! thanks!
Publié le 25 août 2015 sur HotelsLoved this hotel, service was impeccable! Loved the breakfast as wel. Thanks for a great stay.
par F EON de FRANCE
surprenant
Publié le 28 mai 2013 sur HotelsIl s'agit d'appartements. Idéal pour se sentir chez soi. Prévoir le nécessaire pour cuisiner, à moins que tout se trouve à la réception (nous n'avons pas demandé). Tout est parfait. Un plus pour le personnel adorable avec une mention à Michèle-Renée.
par un voyageur
Publié le 28 mars 2020 sur Expedia
par un voyageur
Publié le 26 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2020 par Christine Allen, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 20 mars 2020 sur Expedia
Loved the fireplace and balcony suites! The breakfast was fabulous!
Commentaires de Gestion de l’hôtel
25 mars 2020 par Christine Allen, Gestion de l’hôtel
Thank you so much for the great review!
par un voyageur de Carl Junction, MO
Publié le 17 mars 2020 sur Expedia
The staff was very polite and helpful at both the hotel and apartments
Commentaires de Gestion de l’hôtel
18 mars 2020 par Christine Allen, Gestion de l’hôtel
We appreciate the lovely feedback of Hotel at WaterWalk. Thank you and have a great day!
par un voyageur de Southwest Kansas
Publié le 17 mars 2020 sur Expedia
Breakfast was a joke. Lots of people due to the concert the night before and they had not planned for it. You could order what you wanted but had to wait forever for it. They ran out of silverware and we were told they would bring to us when they got more. They did not bring it to us. They only brought 4 sets of silverware out and put in the basket and it was first come, first serve. If I had not been paying attention we would not have gotten silverware. They ran out of coffee and I had to request more to be made. The biscuits and gravy tasted awful. The tables were not being cleaned. We had to sit at a dirty table. All this could have been remedied with just having one more staff working. The two who were could not keep up but were trying too. They knew they had a full house so should have planned accordingly. Otherwise our stay was okay. Our room was clean and what we needed, staff was friendly and helpful.
par un voyageur
Publié le 13 mars 2020
My only complaint is about the soap in the bathroom. It was almost impossible to squeeze any out.
Commentaires de Gestion de l’hôtel
16 mars 2020 par Christine Allen, Gestion de l’hôtel
Thank you for your review and feedback.
par un voyageur
Publié le 13 mars 2020 sur Hotels
The stay was amazing! We didn’t have hot water for showering in the morning otherwise stay was great!!
Commentaires de Gestion de l’hôtel
16 mars 2020 par Christine Allen, Gestion de l’hôtel
Thank you so much for your review and feedback! I am so sorry to hear about your shower and we will be addressing this immediately.
par un voyageur
Publié le 10 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2020 par Christine Allen, Gestion de l’hôtel
Thank you for your review. We hope to welcome you back to Hotel at WaterWalk soon!
