Note fondée sur 189 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,0 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2023 sur Hotels
Endroit peu accueillant..propre mais très vétuste..eau froide dans le douche..
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is valuable, and we will work diligently to improve our facilities and ensure consistent hot water supply for showers. We hope to provide a more welcoming atmosphere for your next visit.
par un voyageur
Publié le 7 août 2024 sur Hotels
Floors were new. Need key cards instead of keys and a deadbolt lock. Nice place for the money.
Commentaires de Gestion de l’hôtel
8 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re glad you found the floors new and the value good. We appreciate your suggestions about the key cards and deadbolt lock and will consider them for future improvements. We hope to welcome you back soon!
par un voyageur de Port Neches
Publié le 2 août 2024 sur Expedia
The place was filthy and covered in bugs . The tv didn’t work and the rooms smelled. The customer service was terrible. The owners were rude and degrading to us and our dog even though it said pets welcome
Commentaires de Gestion de l’hôtel
2 août 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear about your experience. This is not the standard we strive for, and your comments will be taken seriously. We will address the cleanliness issues and the behavior of our staff promptly. We are looking forward to serving you better on your next stay.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Do not judge a book by its cover , it’s an older style building from outside I was pleasantly surprised at how nice and accommodating inside the room was . Also liked it was very close to wal mart , Casey’s and mcds :)
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience! We're delighted that you enjoyed your stay despite initial impressions. Our team works hard to provide comfortable accommodations, and we're glad you found our location convenient. We look forward to welcoming you back for another pleasant stay near all your favorite amenities.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Overall the location is nice place with a walmart and other food places to go. For a place to stay for the night, it’s not bad.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Reena, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you found the location convenient with nearby amenities. We hope to welcome you back soon.
par un voyageur de Presque isle
Publié le 10 juin 2024 sur Expedia
Not bad
Commentaires de Gestion de l’hôtel
13 juin 2024 par Mary, Gestion de l’hôtel
Dear Guest,Thank you for sharing the ratings. Looking forward to welcome you again.
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 28 mai 2024 sur Expedia
The lobby was locked and had to do transactions through a locked door
Commentaires de Gestion de l’hôtel
30 mai 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the inconvenience of having to conduct transactions through a locked door. Your feedback is valuable, and we will review our procedures to improve guest access and service.
