Note fondée sur 200 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,0 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2023 sur Hotels
Endroit peu accueillant..propre mais très vétuste..eau froide dans le douche..
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is valuable, and we will work diligently to improve our facilities and ensure consistent hot water supply for showers. We hope to provide a more welcoming atmosphere for your next visit.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback! We look forward to providing you with an even better experience in the future!
par un voyageur de Fountain Hills
Publié le 12 oct. 2024 sur Expedia
When we first pulled in, the property looked totally abandoned and the property next to it was boarded up and one of the front windows was boarded up. The man who checked us in was nice enough and the room was clean, so I guess that's all we needed that night. The entire property just looked abandoned from the outside. We felt like we were walking into the Twilight zone. But the room was clean and it smelled good.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you found the room clean and comfortable during your stay. We apologize for the appearance of the property from the outside and understand how it may have impacted your initial impression. Your comments will be taken into consideration as we work to improve the overall experience for our guests. We appreciate your stay and hope to welcome you back in the future.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your rating. We look forward to welcoming you back to our hotel in the future!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I stayed at this motel a year ago on the other side of the building and it was OK. This time I discovered that there was no toilet paper holder, no extra toilet paper, no hangers for clothes, a light in the bathroom that would go on and off at Will, a chirping smoke detector that kept me awake until I unplugged everything, and paint peeled off many of the walls.
On top of that, the bed was firm in the middle and soft on the sides, creating a lumpy uncomfortable nights sleep.
If I could at all, avoid it, I would not stay here again.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your detailed feedback. We're sorry to hear about the issues you encountered during your stay, and we apologize for the inconvenience caused. Your concerns about the room's condition and comfort will be addressed with our maintenance and housekeeping teams. We appreciate your honesty and will work hard to improve the experience for future guests.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Rooms are doesnt look as displayed in website
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We apologize if the room did not meet your expectations as displayed on our website. Your comments are important, and we’ll review the presentation to ensure better accuracy. We appreciate your stay and hope to welcome you back for an improved experience.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating. We are glad to serve you better in the future!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
The smell when stepped out of car was revolting. Sign at check in desk “No Refunds” should have been a clue! Had a small room attached to main room. It had a sofa and lamps and the only closet (no hangers). Not sure what room was for. There was no coffee pot and no cups to rinse mouth after brushing teeth! Bed was awful. Thin and metal frame springs could be felt. Paid 101.00 for a miserable night. Old, dated and not worth half what was charged. Never again!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet expectations, and we apologize for the inconveniences you experienced. Your comments about the room condition, lack of amenities, and overall comfort are noted, and we will address these concerns. We appreciate your feedback as it helps us improve, and we hope you give us another opportunity in the future.
par un voyageur de Las Vegas
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your rating. We look forward to providing you with an even better experience in the future!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
When I got there, it was very noisy to check in dog barking. Kids hollering TV was very loud.
I think he tried to get me at a different room than what I paid for, but he had to have his wife come out and help the room was dated but very clean. I didn’t have a problem with the room whatsoever. I stayed there years ago but this time with new ownership Will not go back
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We’re glad to hear that you found the room clean, despite the initial noise and confusion at check-in. We apologize for any inconvenience caused during your stay. Your comments will be shared with our team to help us improve.
