Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Excelsior
Publié le 14 nov. 2024
Commentaires de Gestion de l’hôtel
22 déc. 2024 par Dolly Bain, Gestion de l’hôtel
BO,I am sorry your experience was not what you expected and hope that your next experience will be a better one.I would like to know more about your stay so we can better our guest experience.My apologies for the inconvenience.
par un voyageur de Excelsior
Publié le 13 nov. 2024
There is no staff at the property. You are supposed to go to another hotel across a busy street to check in for anything else. The exterior stairs a metal grates which are impossible for a dog to walk. The bathroom was full of black hair. Totally unacceptable.
Commentaires de Gestion de l’hôtel
22 déc. 2024 par Dolly Bain, Gestion de l’hôtel
I am sorry your experience was not what you expected. We do have new transitions in our staff, and I feel you may have been given a room that was not completed from our new housekeeping staff. We are taking extra precautions with our new housekeeping staff.I would like to know more about your stay so we can better our guest experience.My apologies for the inconvenience.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
The room was nice and clean. Check-in was across the street at a different hotel. The only negative was that the showerhead was 5' high. The dinner across the street was an example of a classic greasy spoon.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Doris Bain, Gestion de l’hôtel
Bob,Thank you for your review. Glad you enjoyed your stay.We appreciate your kind words.Sincerely,
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Doris Bain, Gestion de l’hôtel
Karen,Thank you for taking time to give us a review.We appreciate and of our feedback to better our guests stays.Sincerely,
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Dolly Bain, Gestion de l’hôtel
Thank you for the review, we strive to make your stay as comfortable as possible.Sincerely,
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Dolly Bain, Gestion de l’hôtel
Emesto, we are sorry that your stay is to your satisfaction.I would personally like to see what we could do to make your better for you.Please contact our front desk if you need anything at all.Sincerely,
par un voyageur
Publié le 17 août 2024 sur Expedia
It was convenient for the night.
Commentaires de Gestion de l’hôtel
17 août 2024 par Dolly Bain, Gestion de l’hôtel
Mary,Thank you for staying with us at Tavelodge Wellington, Ks.I am sorry to hear that your stay was not what you expected. We would like to know more about your stay so we can better others and your next stay for future stays.
par un voyageur
Frog ger
Publié le 11 août 2024 sur HotelsThe particular Travelodge by Wyndham, is administered by the hotel across a busy street. They will not let you take care of business over the phone. There was no notice that the room would not be serviced daily. There was a towel left behind from the previous 'tenant'. That is why the low number on service. The agents at the front desk of the 'other' hotel were very kind and professional. I kept extending my stay and they were very accommodating. I've done that at other hotels and they will sometimes make you move to another room.
Commentaires de Gestion de l’hôtel
11 août 2024 par Dolly Bain, Gestion de l’hôtel
John,Thank you for your review! We are pleased to serve you as our guest.I am sorry that we hove only the office at our Baymont across the street for our Travelodge. It does help for guest to give reviews so we know what we need to improve for our guest and what we are doing right.Look forward to your next stay with us.Sincerely,
par un voyageur
Cockroach
Publié le 25 juill. 2024 sur HotelsThere was a dead cockroach on the floor. Not cool.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Dolly Bain, Gestion de l’hôtel
Jason,I am sorry to hear that your experience was not to as it should be.This is the first that I have heard of roaches.There are bugs that have come in from the fields that resemble roaches as our routine Exterminator has pointed out his last visit, from this past harvest.We do have our hotels Exterminator as a routine maintenance spray on a regular schedule. Again, my apologizes for your inconvenience.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Worker was very rude. Paid for a room didnt get one
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Dolly Bain, Gestion de l’hôtel
John,Sorry for any inconvenience. I was not aware of your situation. Please send me the details so I can take care of you.My apologizes,
