Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2019 sur Hotels
L’hotel est sympa, à l’architecture typique, et la chambre super bien aménagée et très grande! Confortable, rien à dire pour ça.
Les alentours sont assez déserts, la ville est faite ainsi.
Abstraction faite de la personne à l’accueil qui ne donne aucun renseignements ou très peu, il n’y a pas de petit déjeuner à l’hôtel, et on aurait aimé le savoir à l’avance. L’hotel offre 4$/pers à dépenser au Denny’s en face. Ce n’était écrit nulle part. Pour 4$ on a rien, le café fait déjà 2,65$, donc on paye le petit déjeuner au final, moins 4$... On comprend mieux le 8/10.
Commentaires de Gestion de l’hôtel
7 nov. 2019 par Keralynn Limon, Gestion de l’hôtel
Thank you so much for taking the time to share your experience here with us. I apologize sincerely for you feeling uninformed by the guest service associate of all the incredible and unique features that we offer here at Los Viajeros Inn. I will make sure that your feedback is utilized during coaching sessions with my staff to help us excel in giving that top notch guest experience.
Until next time,
Keralynn Limon
General Manager
Los Viajeros Inn
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Love this hotel! Nice and quiet, clean. pool and hot tub.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Jeff F., Gestion de l’hôtel
Dear Diana,Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the peace and quiet at Los Viajeros Inn, as well as our clean facilities, pool, and hot tub. We take great pride in providing a relaxing and comfortable stay for our guests. We hope to welcome you back soon for another enjoyable experience!Jeffrey F.General ManagerLos Viajeros Inn
par un voyageur
Publié le 11 oct. 2024 sur Expedia
This was a nice place, the rooms were decent size and what looks to be recently upgraded. My biggest problem with this property is their misleading information. This property does not have a restaurant, it does not offer a full breakfast that’s included with your stay. What it does offer is a $5.99 coupon to the Dennys restaurant next door. Very disappointed with their blatant misleading information. My wife and I spent almost $5 per each for a cup of coffee and almost $25 for our so called included breakfast. We ordered what we were told would be covered plus two cups of coffee and we were out of pocket almost $25. And on top of that we had to wait an hour and fourth-five for our food. There are definitely better choices in the area.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Jeff F., Gestion de l’hôtel
Dear Mark,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our spacious, upgraded rooms, but we’re sorry that the breakfast situation left you feeling disappointed.We’d like to clarify that we do not advertise having a restaurant on-site, and we strive to ensure that all information regarding our breakfast offering is clear. Our 5.99 breakfast voucher is provided for use at the nearby Denny’s, which covers a specific meal selection. We understand that adding extra items, such as coffee or items outside of the voucher, may result in an additional cost, but this is a choice guests can make based on their preferences.We apologize for any confusion or inconvenience during your experience and will certainly work with our partners to ensure all guests receive accurate information. We hope to have the opportunity to welcome you back and provide a stay that meets all your expectations.Jeffrey F.General ManagerLos Viajeros Inn
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Clean and Calm
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Jeff F., Gestion de l’hôtel
Thank you for staying with us and we appreciate your feedback!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
The room was good, clean, comfortable and updated. I definitely recommend
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Jeff F, Gestion de l’hôtel
Dear Ariel,Thank you for your wonderful review! We’re so glad to hear that you found your room clean, comfortable, and updated. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay soon!Jeffrey F.General Manager, Los Viajeros Inn
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Jeff F, Gestion de l’hôtel
Thank you for staying with us and we appreciate your feedback!
par un voyageur de SAN JOSE
Publié le 8 oct. 2024
Nice place to stay. A very clean room, very friendly staff. Good valu for the money on the room price.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Jeff F, Gestion de l’hôtel
Dear Jerry,Thank you for your kind review! We’re glad to hear you found your room clean, our staff friendly, and felt the value for money was excellent. It’s always our goal to provide a great experience for our guests, and we’re thrilled that you enjoyed your stay. We look forward to welcoming you back to Los Viajeros Inn in the future!Jeffrey F.General ManagerLos Viajeros Inn
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Easy check-in & departure. Friendly staff. Breakfast at Denny’s a great deal.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jeff F, Gestion de l’hôtel
Dear Gary,Thank you for your fantastic review of Los Viajeros Inn! We're thrilled to hear that you had an easy check-in and departure experience and that our staff made you feel welcomed.It's also great to know that you enjoyed the breakfast at Denny’s! We strive to offer our guests great value and convenient options during their stay.We appreciate your kind words and look forward to welcoming you back soon!Jeffrey FGeneral Manager Los Viajeros Inn
par un voyageur
Recomendable
Publié le 6 oct. 2024 sur HotelsExcelente todo y muy silencioso
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jeff F., Gestion de l’hôtel
Dear Claudia,Thank you for taking the time to share your wonderful experience at Los Viajeros Inn! We're delighted to hear that you found everything excellent and enjoyed the quiet atmosphere.Your positive feedback truly motivates our team to keep providing exceptional service and a relaxing environment for our guests.Thank you once again for your kind words, and we look forward to welcoming you back on your next visit!Jeffrey FGeneral Manager Los Viajeros Inn
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jeff F, Gestion de l’hôtel
Thank you for staying with us and we appreciate your feedback!
