Note fondée sur 235 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Mass
Publié le 14 août 2018 sur Expedia
C’est un endroit super propre. On y retournera. Merci
par un voyageur
Awesome Stay
Publié le 28 juill. 2024 sur HotelsWe had a wonderful room, clean, comfortable and priced right. The owner was accommodating. We were there for an annual event. We will definitely be back next year!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur
Publié le 2 juill. 2024 sur Expedia
This property would not have been my first choice but it should have been!! The place was clean with update beds and was very quiet. The owners was very nice and willing to do anything to make our stay good!! I would highly recommend this place!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par manager, Gestion de l’hôtel
Dear Guest,Thank you so much for choosing Wilbraham Inn and for taking the time to leave a review! We're thrilled to hear you had a positive experience – your feedback truly motivates our entire team to strive for exceptional service.We're delighted you enjoyed your stay and hope you were able to fully relax and unwind in our clean and comfortable environment.We appreciate your kind words and would be honored to welcome you back to Wilbraham Inn anytime soon!Sincerely,The Wilbraham Inn Team
par un voyageur
Motor inn — just right
Publié le 1 juill. 2024 sur HotelsRoom was clean, AC worked perfectly. Was a bit dated, but at the price point was exactly what I needed for accommodations. Convenient drive up parking right outside the room door made for easy on/off loading. The owners are delightful, prideful people who wanted to make sure my stay was a good one. Would stay again for sure!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par manager, Gestion de l’hôtel
Dear Guest,Thank you so much for choosing Wilbraham Inn and for taking the time to leave a review! We're thrilled to hear you had a positive experience – your feedback truly motivates our entire team to strive for exceptional service.We're delighted you enjoyed your stay and hope you were able to fully relax and unwind in our clean and comfortable environment.We appreciate your kind words and would be honored to welcome you back to Wilbraham Inn anytime soon!Sincerely,The Wilbraham Inn Team
par un voyageur
Publié le 23 juin 2024 sur Expedia
We reserved here because this listing shows that they have a pool, when we got there we were told that the pool has been down for 6 years! We were very upset about this because we got the room during the recent heat wave! And we wanted to stay somewhere with a pool!
Our room was decent but house cleaning should check the drawers, there was left over food in one of them from a previous guest.
Overall, we wouldn’t recommend this place to anyone unless it’s just to sleep for one night as you’re passing through!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Subject: Addressing Your Recent Stay and Pool closure.Dear Guest,Thank you for choosing Wilbraham Inn. We appreciate you taking the time to share your feedback. We understand your disappointment regarding the pool being unavailable during your stay.We sincerely apologize for any inconvenience this caused. We clearly state the pool's closure on our Expedia amenity list due to an unexpected leak discovered after reopening from the COVID-19 shutdown. We are currently addressing the issue and making decision about updating pool area.We're happy to share that we're using this time to enhance the property with various renovations. This includes new flooring, refreshed bathrooms floor and vanity and new comfortable memory foam mattresses for a more restful stay. We guarantee a clean, comfortable, and safe environment for your visit.While we understand the pool closure may have impacted your stay, we hope you enjoyed these other improvements.If you'd consider giving us another chance, we'd be happy to offer you incentive on a future stay. to experience the refreshed pool area once it reopens.Thank you for your understanding. We look forward to welcoming you back soon!Sincerely,The Wilbraham Inn Team
par un voyageur
Publié le 10 juin 2024 sur Expedia
Clean and comfortable
Commentaires de Gestion de l’hôtel
3 juill. 2024 par manager, Gestion de l’hôtel
Dear Guest,Thank you so much for choosing Wilbraham Inn and for taking the time to leave a review! We're thrilled to hear you had a positive experience – your feedback truly motivates our entire team to strive for exceptional service.We're delighted you enjoyed your stay and hope you were able to fully relax and unwind in our clean and comfortable environment.We appreciate your kind words and would be honored to welcome you back to Wilbraham Inn anytime soon!Sincerely,The Wilbraham Inn Team
par un voyageur
Publié le 9 juin 2024 sur Expedia
Clean and well maintained
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for choosing Wilbraham Inn and for taking the time to leave a review! We're thrilled to hear you had a positive experience – your feedback truly motivates our entire team to strive for exceptional service.We're delighted you enjoyed your stay and hope you were able to fully relax and unwind in our clean and comfortable environment.We appreciate your kind words and would be honored to welcome you back to Wilbraham Inn anytime soon!Sincerely,The Wilbraham Inn Team
par un voyageur de Ottawa
Publié le 18 mai 2024 sur Expedia
We really appreciated the help from the help desk.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for choosing Wilbraham Inn and for taking the time to leave a review! We're thrilled to hear you had a positive experience – your feedback truly motivates our entire team to strive for exceptional service.We're delighted you enjoyed your stay and hope you were able to fully relax and unwind in our clean and comfortable environment.We appreciate your kind words and would be honored to welcome you back to Wilbraham Inn anytime soon!Sincerely,The Wilbraham Inn Team
par un voyageur
5 star motel on a budget !
Publié le 15 mai 2024 sur HotelsThe room was recently renovated and everything worked. I have atayed there before and its the most convenient and cleanest motel in the area.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for choosing Wilbraham Inn and for taking the time to leave a review! We're thrilled to hear you had a positive experience – your feedback truly motivates our entire team to strive for exceptional service.We're delighted you enjoyed your stay and hope you were able to fully relax and unwind in our clean and comfortable environment.We appreciate your kind words and would be honored to welcome you back to Wilbraham Inn anytime soon!Sincerely,The Wilbraham Inn Team
