2/10 Terrible
Kylie
Travelled with family and small children
Mar 13, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in/out time was not as advertised on the Travelocity app. When trying to leave the office was not open and I had to return several times to catch when the person was working. Which ended up being several hours after the advertised time. Only street parking was available. The stairs required maintenance and didn’t look safe. The room had multiple maintenance issues. There was a moldy smell. There was rust and lime scaling around the doors water fixtures, lamps and thresholds. The bathroom shower did not have hot water. You could see where caulking was used to cover up mold all the way around the tub. The hvac unit was up high and had to stand on a chair to turn it on and adjust the temperature and fan settings. The unit is tremendously loud and was hard to sleep or listen to the TV. The unit had visible black mold and didn’t look like it had been serviced. While in the room it was hard to breathe and needed to leave the door open so fresh airs could circulate in to combat the smell. The TV remote didn’t work and had to adjust the tv with buttons on side of tv.
The ONLY thing that was positive was the location in relation to the event I was attending.
Kylie
Stayed 2 nights in Mar 2025