Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,0 Propreté de la chambre
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Overall Good Place

Publié le 14 mai 2024 sur Hotels
Booked w/hotels.com but the apt is rented through a local company, coral & coco. We had questions prior to arrival, & it was quite difficult to contact someone at property. The apartment is big & in the best part of town, and the views were great. The balcony was big & we enjoyed most mornings/evenings there. The entrance was in an alleyway, which was off-putting & felt unsafe. But the building required a code to enter & a key to enter the apartment on the 2nd floor. The door to the apartment itself was solid wood & was very secure. We had someone knock on our door randomly in the middle of the next day(we were the only ones occupying any of the 3 apartments in the building so it seemed odd) & the door has no peep hole so we were unable to see who was wanting to enter our apartment. My husband was yelling through the door, questioning the stranger who was claiming he needed to enter to add more electricity to the meter. We felt like we should have been made aware of this prior to. The company allows 30 kilowatts/day, stating that "30 is PLENTY". We were gone throughout most days so everything was turned off, didnt run washer/dryer & we still went over our usage. There was hair in the sink & shower when we arrived, but everything else was clean. The shower & bathroom were great, but there is no air movement, so hot/stuffy in there. small sleeping pillows & no comforter. Check-in/out process was easy. LOUD live music outside the apt. til 10pm each night. Parking was a nightmare
Commentaires de Gestion de l’hôtel
16 mai 2024 par Mart Beerling, Gestion de l’hôtel
Dear Stephanie,Thank you for your detailed review and for bringing these points to our attention. We are always available through email, phone, WhatsApp, and the booking channel for any questions or assistance you may need. We apologize for any difficulty you had in contacting us before your arrival.Regarding the electricity meter, we sometimes need to check it to ensure everything is running smoothly. Rest assured, no one can enter the building without permission, so there’s no need to worry if someone knocks on your door. The provided 30 kilowatts per day is typically sufficient, but we appreciate your feedback on this matter.We apologize for the hair in the sink and shower; this does not meet our standards, and we will address this with our housekeeping staff immediately. Staying in the city center does come with city sounds, including live music, but we hope this added to your overall experience. As for parking, while almost all spots in the city center are free, secure parking is available for a fee if preferred.Thank you again for your valuable feedback. We hope to welcome you back in the future.Sunny regards,Mart BeerlingCustomer Success Agent
3 sur 5
par un voyageur

Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2024 par Mart Beerling, Gestion de l’hôtel
Dear Michelle,Thank you for your review and for choosing our property. We appreciate your feedback.Warm regards,Mart BeerlingCustomer Success Agent
5 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
The apartment was very neat, clean and well decorated. It has all the necessary accommodations and it's in a perfect location for exploring the city of Willemstad. The floating market and the maritime museum are within walking distance. The balcony overlooks the Iguana Cafe and the floating bridge. It's lively and entertaining in the evenings. The building is part of the iconic landscape featured on most Curacao merchandise.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Mart Beerling, Gestion de l’hôtel
Dear Brian,Thank you for your wonderful review!We're thrilled to hear that you enjoyed your stay in our apartment and found it to be neat, clean, and well-decorated. It's fantastic that you appreciated the convenient location for exploring Willemstad, with attractions like the floating market and maritime museum within walking distance.It sounds like you had a great time soaking in the lively atmosphere from the balcony overlooking the Iguana Cafe and floating bridge.We hope to have the pleasure of hosting you again in the future!Best regards,Mart BeerlingCustomer Success Agent
5 sur 5
par un voyageur

Publié le 10 mars 2023 sur Expedia
This property is wonderful, it has been beautifully renovated. We were pleasantly surprised when we walked into the apartment as the outside and hallway are old. We spend a lot of time sitting on the balcony enjoying the boats go by, the entertainment from the downstair restaurant, watching the Emma bridge opening and closing as well as all the action and tourists. Great location to walk around. The process to pick up the keys was a bit cumbersome for us as we were already on the island and had to go back to the airport. The keys weren’t there yet and ended up meeting someone downtown. I would strongly recommend this apartment.
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Mart, Gestion de l’hôtel
Dear Joanne,Thank you so much for your wonderful review and your kind words about our property. We're thrilled to hear that you had such a positive experience during your stay.We take great pride in the renovations we've made to the apartment to ensure a comfortable and enjoyable experience for our guests. It's heartening to know that you were pleasantly surprised by the interior despite the older exterior and hallway.The balcony indeed offers a captivating view, and we're delighted to hear that you enjoyed watching the boats, the Emma bridge, and all the action and tourists. Our location is indeed perfect for exploring and experiencing the vibrant atmosphere of the area.We apologize for any inconvenience you experienced with the key pickup process. Your feedback is important to us, and we'll work on streamlining this process to make it more convenient for our guests in the future.Thank you for your strong recommendation of our apartment. It means a lot to us. If you ever decide to visit again, please don't hesitate to reach out, and we'll be more than happy to host you once more.Warm regards,Mart BeerlingCustomer Success Agent
5 sur 5
par un voyageur

Publié le 14 mars 2020 sur Expedia
Die Wohnung sieht genau so aus, wie auf den Fotos. Super Aussicht, sehr gute Ausstattung und sehr freundliche und angenehme Kommunikation. Man ist allerdings wirklich mitten im Zentrum, die Musik spielt bis 23 Uhr. Wen das stört, der sollte sich eine Unterkunft in einer ruhigeren Gegend suchen.
Commentaires de Gestion de l’hôtel
2 mai 2020 par Punda Apartments, Gestion de l’hôtel
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again