Avis Hanchi Snoa Boutique Apartments

Dear Derek,Thank you for bringing this to our attention. We sincerely apologize for the issues you encountered during your stay. We have contacted pest control to address the situation and prevent it from happening again. Unfortunately, roaches can occur in a tropical climate, but we strive to maintain a clean and pest-free environment.We also ask our guests to avoid leaving food around the property to help minimize this risk. We take your feedback seriously and will take all necessary steps to ensure a better experience for future guests.Thank you for your understanding, and we hope you will consider giving us another chance in the future.Sunny regards,Mart BeerlingCustomer Success Agent

Dear Vlad,Thank you for taking the time to leave your positive feedback. We are delighted to hear that you enjoyed your stay in our spacious apartment located in the heart of Punda. Our team strives to provide our guests with a comfortable and convenient experience, and it's wonderful to know that we succeeded in making your stay enjoyable.If you ever find yourself back in Curacao, we would be more than happy to host you again. Safe travels and we look forward to welcoming you back in the future!Best regards,Mart BeerlingCustomer Success Agent

Dear Odell, we are sorry to read that you feel this way. Could you let us know in an e-mail what led you to think this? We would love to know and improve. Kind regards, Romee