Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
No volvía
Publié le 16 sept. 2024 sur HotelsEl lugar estaba descuidado, las puertas de los closets se estaban cayendo, el aire acondicionado goteaba encima de las camas y olía mucho a humedad, nos atendieron muy bien pero el apartamento no volvería
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Mart, Gestion de l’hôtel
Dear Karina,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. Since you stayed for only one night, we weren’t able to address these issues during your stay, but we appreciate you bringing them to our attention.We will certainly take a look at the air conditioning and the closet doors to ensure they are properly fixed. We always aim to provide a comfortable and pleasant experience, and we regret that this was not the case for you.Thank you again for your feedback, and we hope you'll give us another opportunity in the future.Sunny regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 25 août 2024 sur Expedia
The main door closes at night and you have to use a side green door. It is just shy of impossible to open and close. The shower has no curtain, towels only every six days, no place for soap and or bottles of shampoo. Bring toilet paper, kitchen paper and garbage bags for kitchen and bathroom (if you ask they will provide).
Sunday is practically dead in Punda (cemetery).
Great location. Parking can be found, just don’t park at areas marked NP (no parking). One Wednesday and leave Sunday morning. I loved location and drive all over the island.
Safe, quiet (minus Thursday night). Bring sun screen and utilise the balcony for it has a nicer view that the road. Coral Coco is great. They also have a multitude of properties. Stay 3 night at Handleskade Suites and then use other properties on the island that they offer. I would have stayed West and or East of Handleskade.
Commentaires de Gestion de l’hôtel
28 août 2024 par Mart, Gestion de l’hôtel
Dear Antonis,Thank you for sharing your detailed feedback. We're glad to hear that you enjoyed the location and your overall experience with Coral & Coco.Regarding the green side door, it does require a firm pull to open and close properly. We apologize for any inconvenience this caused. The shower is designed with glass panels to prevent water from spreading throughout the bathroom, ensuring a cleaner space.We schedule housekeeping to stop by every 5-6 days to exchange towels, and each apartment is equipped with a washer for guests who wish to wash towels themselves. Additionally, our apartments are always stocked with toilet paper and garbage bags.Thank you for the tips you shared with future guests, and we're pleased to know that you appreciated the safe and quiet location, as well as the opportunity to explore the island. We look forward to welcoming you back, and perhaps you can explore more of our properties on your next visit.Sunny regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 7 août 2024 sur Expedia
The location was good close to eatery accessible to shop, property was clean. Would definite recommend this property. The only negative is after hour the side door is hard to open and no close parking.
Commentaires de Gestion de l’hôtel
10 août 2024 par Mart, Gestion de l’hôtel
Dear Cynthia,Thank you for your positive 4/5 review! We're glad to hear that you enjoyed the location, cleanliness, and accessibility of the property. We appreciate your recommendation.We apologize for the inconvenience you experienced with the side door after hours and the lack of close parking. We will look into these issues to see how we can improve.We hope to welcome you back soon!Sunny regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 26 mai 2024 sur Expedia
I’m quite happy with my stay at Handelskade City. Easy to communicate with the staff from Handelskade, quick response time. I would recommend Handelskade City Suites!
Commentaires de Gestion de l’hôtel
29 mai 2024 par Mart, Gestion de l’hôtel
Dear Webster,Thank you for your positive 4/5 review! We're pleased to hear that you had a good stay at Handelskade City and found our staff easy to communicate with, with quick response times. Your recommendation means a lot to us.We look forward to welcoming you back in the future!Sunny regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 10 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Mart Beerling, Gestion de l’hôtel
Dear Frank,Thank you for your excellent review!We're thrilled to hear that you had a fantastic experience during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 16 janv. 2024 sur Expedia
The side door access is hard to get opened. You need to kick the bottom of the door when it does it to open it. The bathroom sometimes has a smell of sewage. Other than that, everything else is good.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Mart Beerling, Gestion de l’hôtel
Dear Hang,Thank you for your review, and we appreciate your feedback regarding the side door and the bathroom odor. We apologize for any inconvenience these issues may have caused during your stay. We have taken note of your concerns and have already addressed them to ensure a more comfortable experience for our guests in the future.If you ever decide to stay with us again, we hope to provide an even better experience.Warm regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Mart Beerling, Gestion de l’hôtel
Dear Jaime,Thank you for taking the time to leave a review of your stay. Your feedback is important to us, and we appreciate your comments. If there are specific concerns or suggestions you'd like to share, please feel free to let us know so that we can continue to improve our services for our guests.Warm regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 29 déc. 2023
Property was nice but beds only came with 1 sheet, owners charge if you go over a certain amount of KWH for electricity. Icemaker was broken and entry doors were broken so there were some safety concerns. Lots of noise from the shops and restaurant below that played music until midnight or later on the weekends. Could not control AC in the bedroom. Informed owners of all these issues and they sent us 1 uncleaned duvet, never addressing the remaining issues.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Mart Beerling, Gestion de l’hôtel
Dear Ronald,We appreciate your feedback and apologize for the inconveniences you encountered during your stay. Your comments are important to us, and we'd like to address some of the concerns you've raised.Regarding electricity usage, we provide a generous allowance per day, but we encourage guests to be mindful of their consumption due to the high cost of electricity in Curacao and for environmental reasons.We regret any issues you faced with the bedsheets, broken icemaker, and entry doors. We strive to address maintenance concerns promptly, but it appears that some of these were not resolved during your stay, and for that, we apologize.The noise from the shops and restaurants in the center of the city is indeed a characteristic of staying in this vibrant area. We understand that it can be disruptive for some guests.We're sorry that your concerns were not fully addressed during your stay, and we will use your feedback to improve our services for future guests. If you decide to stay with us again, we will make every effort to provide a more enjoyable experience.Warm regards,Mart BeerlingCustomer Success Agent
par un voyageur de Methuen
Publié le 23 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Mart, Gestion de l’hôtel
Dear David,Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you enjoyed or if you have any feedback you'd like to share, please feel free to let us know. We value your input and hope to welcome you back in the future.Warm regards,Mart BeerlingCustomer Success Agent
par un voyageur
Publié le 5 août 2023 sur Expedia
The property was clean and instructions for check-in and check-out were very clear. The 3 bed and 3 bath is actually a 2.5 bath which I wish was made clear. The location of the apartment is great and is located in one of the picturesque buildings when you search Punda. The 3 bed 3 bath is in the front of the building which has a balcony with views of the Emma Bridge.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Mart, Gestion de l’hôtel
Dear Joanne,Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you found the property clean and our check-in/check-out instructions clear. We appreciate your feedback regarding the number of bathrooms and will work on making this information clearer for future guests.We're pleased to know you enjoyed the location and the picturesque views of the Emma Bridge from the balcony. If you ever plan to visit again, please don't hesitate to reach out. We'd love to host you once more!Warm regards,Mart BeerlingCustomer Success Agent
