Avis Royal Apartments City Centre Willemstad

Dear JC,Thank you so much for your amazing 10/10 review! We’re thrilled that you had such a great experience. We look forward to welcoming you back in the future!Kind regards,MartCustomer Success Agent

Dear Eric,Thank you for your review and for sharing your feedback. We're pleased to hear that you had a good experience overall. If there are any specific areas where you feel we can improve, please let us know. Your input is important to us as we strive to provide the best possible experience for our guests.We hope to welcome you back soon!Sunny regards,Mart BeerlingCustomer Success Agent

Dear Ilian,Thank you for your review and for sharing your experience with us. We're glad to hear that you had a positive stay overall. If there are any specific areas where you think we could improve, please let us know. Your feedback is valuable as we aim to enhance our guests' experiences.We hope to welcome you back in the future!Sunny regards,Mart BeerlingCustomer Success Agent

Dear Leandro,Thank you for taking the time to share your feedback about your stay. We're pleased to hear that you found the apartment well-located, comfortable, and equipped with a full kitchen.We understand that the staircase and street parking can be a bit challenging, and we apologize for any inconvenience this may have caused. Regarding the noise from the restaurant below, we'd like to mention that staying in the center of the city does come with some urban sounds and activities, which can vary from time to time.Despite these minor inconveniences, we hope you had an enjoyable stay and were able to explore the center of Curacao to the fullest. If you ever decide to return, we'd be happy to host you again.Warm regards,Mart BeerlingCustomer Success Agent

Hi Anilsa, Thank you for your review. We really appreciate you leaving a nice reviewKind regards, Debrienne

Dear Crystal,Thank you for the 5/5 review! We're thrilled to hear that you had a wonderful experience during your stay. If you ever decide to visit again, we'd be delighted to host you once more.Warm regards,Mart BeerlingCustomer Success Agent

Dear Freddy,Thank you for taking the time to provide your feedback regarding your recent stay with us. We genuinely appreciate your comments and want to address the concerns you've raised about the cleanliness of the apartment.First and foremost, we want to extend our sincerest apologies for the cleanliness issues you encountered during your stay. What you described is not at all reflective of the standards we uphold in our properties. We take cleanliness and guest comfort very seriously, and we're truly sorry that we fell short in this regard.We understand that the condition of the apartment, including the bed sheets, was not up to your expectations, and we appreciate the pictures you provided as evidence. This is not the experience we want our guests to have, and we are committed to taking immediate action to rectify the situation.In this case, we should have promptly arranged for our housekeeping service to clean the apartment and replace the bed sheets to ensure a clean and comfortable environment for you. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we did not meet your expectations.We appreciate your understanding and patience as we address this issue. Please know that your feedback will help us improve our services, and we hope that you will consider staying with us again in the future to experience the level of quality and cleanliness that we aim to provide.Once again, we sincerely apologize for the inconveniences you faced during your stay, and we appreciate your feedback as we strive to make necessary improvements.Warm regards,Mart BeerlingCustomer Success Agent

Dear Virgil, thank you so much for your positive review! We really appreciate it and we are happy that you enjoyed the apartment. We hope to welcome you again! Kind regards, Romee

Thank you very much Miguel, we hope to welcome you again!

Dear Nancy, thank you for leaving us such a positive review! It is wonderful to read that you enjoyed your stay in our apartment and that you plan to stay with us again in December. We look forward to welcoming you again! Kind regards, Romee