Ratings based on 889 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 19, 2024 on Expedia
The property was close to grocery stores and restaurants.
Comment from Hotel Management
Sep. 20, 2024 by gsm, Hotel Management
Thanks for doing a review, and we are happy you found our location convent, Tracy Guest Service Manager
by A traveller
Posted Aug. 16, 2024 on Expedia
average
Comment from Hotel Management
Sep. 20, 2024 by gsm, Hotel Management
Thanks for doing a review, Tracy Guest Service Manager
by A traveller
Posted Aug. 14, 2024 on Expedia
All good
Comment from Hotel Management
Sep. 20, 2024 by GSM, Hotel Management
Thanks for doing a review, Tracy Guest Service Manager
by A traveller
Posted Aug. 12, 2024 on Expedia
Would stay again
Comment from Hotel Management
Sep. 20, 2024 by GSM, Hotel Management
Hello Tim, I am sorry you did not enjoy your stay. Our hotel is going under a HUGE renovation next year and I hope we can welcome you back once completed, so we can have the opportunity to make your next stay great, Thanks Tracy Guest Service Manager
by A traveller
Posted Aug. 11, 2024 on Expedia
DIRTY. When we got into our room, it had puke all over the side of the mattress that was never cleaned (you could see chunks). The room had a terrible odour when you walked in. Beds were dirty and the door lock was busted off. We were moved into another room, however, the overall cleanliness of the room was still horrible. If it wasn’t as late as it was, we wouldn’t have stayed. We considered not staying and sleeping in our vehicle after seeing the condition of the room.
Comment from Hotel Management
Sep. 20, 2024 by GSM, Hotel Management
Hello Troy, I would like to offer my apologies for your accommodation experience. I am disappointed that you were provided with a room that was clearly not maintained to our standards. I hope we get the chance to see you again and we will make sure you enjoy your stay. Thanks Tracy Guest Service Manager
by A traveller
Posted Aug. 6, 2024 on Expedia
Comment from Hotel Management
Sep. 20, 2024 by GSM, Hotel Management
Thanks for doing a review, Tracy Guest Service Manager
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by GSM, Hotel Management
Thanks for doing a review, Tracy Guest Service Manager
by A traveller
Posted Aug. 4, 2024 on Expedia
Nice property. Had a pool, which was perfect since it was hot.
Comment from Hotel Management
Aug. 6, 2024 by GSM, Hotel Management
Thanks for the review, we are happy to hear your stay was good. We hope to see you again, take care Tracy Guest Service Manager
by A traveller
Posted Aug. 3, 2024 on Expedia
Comment from Hotel Management
Aug. 6, 2024 by GSM, Hotel Management
Hello Bob, Thanks for taking the time to do a review. I woukld like to reach out to you to find out where we could do better to increase your score next time you stay with us, Thanks Tracy Guest Service Manager
by A traveller
Posted Aug. 3, 2024 on Expedia
You can feel that the property is aged.
Comment from Hotel Management
Aug. 6, 2024 by GSM, Hotel Management
Hello, we are about to start a HUGE reno, starting with new door locks and Windows. We hope you come back and check it out. Thanks Tracy Guest Service Manager
