Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,4 Service et personnel
2,4 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 13 juill. 2024 sur Expedia
The staff said they had no record of my reservation and wouldn't let me check in. I showed my email confirmation and they said they couldn't find me in their system. They also said the hotel was fully booked and they couldn't make a new reservation for me.
par un voyageur de philadelphia
Publié le 21 juin 2024 sur Expedia
Ok for the price. Bus stop out front takes you to Amtrak or the outlet stores. The hotel is 40 feet from McDonald's
par un voyageur
Publié le 18 juin 2024 sur Expedia
The property was absolutely filthy. The room was horrid. During the dayvwhike out staff came in and shoved our dirty clothes in with clean . Our door was broken. We where locked out for almost 2 hrs at 1 am noone was on property to assist the bathroom was disgusting . This is the worse experience we have had in williamsburg or a property booked thru expedia. I should be able to upload the pictures
par un voyageur
Publié le 26 mai 2024 sur Expedia
Overbooked the room I purchased and laughed about the refund.
par un voyageur
Dangerous and unsafe
Publié le 12 mars 2024 sur HotelsI arrived to inquire at the front desk, but no one was present. I attempted to reach out via the provided phone number, only to find it ringing the phone on the unattended desk. Eventually, someone approached me while I was in my car attempting to make alternative reservations. Unfortunately, there were no rooms ready or accessible. The front desk attendant appeared displeased with my presence and offered no apology. The entire hotel had a strong marijuana odor, and during my brief stay, there was considerable disturbance outside the rooms, marked by loud shouting and commotion
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Management, Gestion de l’hôtel
Mikayla,Thank you for taking the time and rating our property. We apologize that you were not satisfied.
par un voyageur
Publié le 17 oct. 2023 sur Expedia
par un voyageur
Publié le 16 oct. 2023 sur Expedia
La habitación no estuvo lista a mi llegada, la tarjeta de ingreso a mi cuarto no funciono durante mi estadía, la habitación tenia olor a cigarro.
par un voyageur
Publié le 15 oct. 2023 sur Expedia
I had a reservation at Williamsburg's America's Inn. Upon arriving there and attempting to check in, I ended up having problem after problem, not the least of which was the hotel staff being unable to create a key that would unlock the room door. The room itself didn't appear filthy, but neither was it more than superficially clean. The entire building was in lousy shape, transients loitered throughout the parking lot, the WiFi didn't work, and there appeared to be no way to actually produce a key that would allow me to get in and out of the place. So, I canceled my stay on the spot and was told I'd need get a refund via Expedia. And now, I get the wholly unacceptable explanation that just came in from Expedia — that I will get no refund because they cannot reach anyone at the hotel... what a surprise! My unsolicited advice is to stay far, far away from this dump.
