Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2023 sur Expedia
Notre chambre sentais l’humidité les draps et oreiller n’étaient pas propre. C’était très limite sur la propreté
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Justin, Gestion de l’hôtel
Merci de rester avec nous. Nous sommes désolés que votre séjour ait dépassé vos attentes. Nous apprécions vos commentaires et les utiliserons pour améliorer notre propriété lors de futurs séjours.
par un voyageur
Publié le 19 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2022 par General Manager, Gestion de l’hôtel
Thank you for staying with us, sorry we did not meet your expectations.
par un voyageur
Publié le 15 sept. 2024
Our bedding hadn’t been changed out from the previous guest. We pulled the covers back and found hair and dirt. The floors need to be vacuumed as well. When my husband went to talk to the clerk about the issue, another man was complaining about the same issue. The clerk told him there was nothing her could do because the cleaners had all gone home. We slept on top of the covers with a blanket.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Justin, Gestion de l’hôtel
Thank you for staying with us. We do apologize for the issues experienced during your stay. We will be addressing this with our staff.
par un voyageur
Publié le 23 août 2024 sur Expedia
Front desk was friendly but the place is dirty and dingy. The bathroom was disgusting and the first floor was so bad smelling ( like mold) I got sick and had to request another room on another floor. Three lobby is immaculate. The rest of the place is a dump. Never again.
Commentaires de Gestion de l’hôtel
25 août 2024 par Justin, Gestion de l’hôtel
Thank you for staying with us. We apologize for the issues you experienced during your stay. We will be addressing these issues with our maintenance staff directly.
par un voyageur
Publié le 22 août 2024 sur Expedia
The mirrors were filthy, black mold in shower. The shower drained extremely slowly. A wooden block held up our a/c unit. The room was out dated.
Commentaires de Gestion de l’hôtel
22 août 2024 par Justin, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback and intend to utilize it to improve our property for future stays.
par un voyageur
Publié le 19 août 2024 sur Expedia
I checked in late and went straight to bed so I didn’t get a chance to inspect the room. I had a better view of the room in the morning and noticed: a dead cockroach, a living cricket, a piece of sharp plastic and the carpet was not clean. I would have requested to change rooms if I had noticed that this room was NOT ready when I checked in.
Commentaires de Gestion de l’hôtel
22 août 2024 par Justin, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback, and apologize for the issues you experienced. We will be addressing these directly with our staff.
par un voyageur
Publié le 19 août 2024 sur Expedia
Beds and mattresses had lots of stains. Could hear other guests on both sides of us. Paint chipping in areas and dryer wouldnt dry. Heat element was bad.
They did have a decent breakfast snd convenient location for a decent price.
Commentaires de Gestion de l’hôtel
19 août 2024 par Justin, Gestion de l’hôtel
Thank you for staying with us. We apologize for the issues experienced during your stay, and we will be addressing them directly with our staff.
par un voyageur
Mediocre at best
Publié le 17 août 2024 sur HotelsThere was old food left in the refrigerator, the bathroom sink didn’t drain and a plastic bag placed over the smoke detector so it wouldn’t work if there was a fire. The bed mattress was extremely uncomfortable. The only positives were a nice pool and pleasant staff.
Commentaires de Gestion de l’hôtel
19 août 2024 par Justin, Gestion de l’hôtel
Thank you for your feedback regarding your stay. We apologize that we failed to meet expectations. But we appreciate the feedback since it allows us to know the areas we must improve.
par un voyageur
Publié le 17 août 2024 sur Expedia
Every room had an order, damp, musty, cockroaches, pool dirty side entrances to hotel broken locks thank God you had a good staff. Had to leave a day early couldn’t take anymore. Would never go there again or recommend it.
Commentaires de Gestion de l’hôtel
19 août 2024 par Justin, Gestion de l’hôtel
Thank you for staying with us. we apologize for the sub-par experience you had. We will be addressing these issues with our staff.
par un voyageur
Publié le 17 août 2024 sur Expedia
The property smelled of mildew the rugs were on kept very dirty. The reservation clerk wasn't up to welcoming standards the pool was unsightly the room windows were very dirty look like hadn't been touched and I and many many months
Commentaires de Gestion de l’hôtel
19 août 2024 par Justin, Gestion de l’hôtel
Thank you for staying with us. We are sorry to hear about the negative experience you had with our property. We will be addressing the issues raised with our staff.
