Note fondée sur 868 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2024
The staff was very friendly, the cookies were delicious! I was pleased with our rooms and the cleanliness. I will definitely come back.
par un voyageur
Honest review from a real guest
Publié le 2 oct. 2024 sur HotelsFirst, i would like to say that there are not enough real reviews which skews the rating- def NOT deserving of 8.2 out of 10. Its not a terrible hotel, but My review is honest and factual.
Overall, my stay was as expected considering the status rate i paid and thanks to other real reviews that pointed out down-sides…i will add that i agree with other negative reviews in regards to the conditions of the rooms and the tired exterior (as pictured) and that Hilton brand usually does better. Front desk Service and housekeeping was slightly below average for Hilton standards. Ie: Cookies weren’t offered at check-in and when i called the following day, i got excuses as to why there weren’t any cookies. It’s Doubletree’s signature thing to offer warm cookies all
Day-so they need to follow through with that and have a back-up plan if the oven breaks…not a big deal about the cookies its how the front desk handle themselves when i called. My room wasn’t properly cleaned either. I wonder if it was vacuumed because there was a sock on the floor next to the bed(see photos) Housekeeping is just not thorough. The balcony was big, but the sliding doors are probably 40 years old, heavy, and loud. Having a balcony facing the rear also encounters noise from the pool if thats a concern. Also, people tend to smoke marijuana or cigarettes on the balconies. I smelled marijuana but didn’t bother to alert anyone after my experiences with front desk. My best advice is to look at my photos. Good luck
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Everything was great but I did not like that there was a charge for parking because I feel when you stay at a hotel parking should be included.
par un voyageur de Selbyville
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Upon arriving the staff at the front desk was extremely nice I believe his name was Terry and another gentleman. However, while checking out the staff did not say anything to us while we were walking out with our bags. I’m not sure if it was because we were black individuals.
Very sad.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Breakfast not included, have to pay for parking on the property, outdated hotel and not what I expect from Hilton. Would never stay here again.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very easily accessible to Busch gardens.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Didn’t have the infused water in the lobby. Asked for some. It never happened while we were there that morning, even after I told them at the front desk that it was empty 😞
