Ratings based on 49 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 17, 2024 on Expedia
The property was clean, comfortable and quiet. Great location and staff prompt to answer any questions. We will definitely be back!
by A traveller
Perfect getaway!
Posted Oct. 1, 2023 on HomeAwayWe always try to stay at The Shores! Love the quiet area, the lovely condos, the beach, and the ease of staying there. This place worked just perfectly for my husband and I. We will be back to The Shores!
by A traveller
Grand Traverse Bay Condo Stay
Posted Jun. 17, 2023 on HomeAwaygood location, just outside of town. Nice facility, but not a beach front condo. We were in building 8 which is in the woods, a short distance from beach. Pool and beach area was nice. Had issues with the thermostat, call center was responsive but it took 3 of our 4 day stay to resolve. Also had issue with the dishwasher. It was filled with stinky water and when we tried to run it (as per the rental agreement) the water leaked onto the floor. This was not resolved during our stay. Overall, we would stay here again.
by A traveller
Good location
Posted Dec. 8, 2022 on HomeAwayGreat location. There's a little beach park and playground right next door. We had no problem using all of the amenities and pool at Grand Traverse, which was a nice perk.
by A traveller
Could be better
Posted Nov. 26, 2022 on HomeAwayThe location was nice with the beach. The cleanliness of the condo was not the best. The carpet had stains along with the blue chair appeared dirty and worn out. The bed was extremely uncomfortable but we made due. I would definitely stay in the area again but not with this condo/complex.
by A traveller
Posted Nov. 18, 2022 on Expedia
Nice access to the Lake - Enjoyed nature from the balcony
by A traveller
Posted Sep. 27, 2022 on Expedia
by A traveller
June getaway
Posted Jun. 11, 2022 on HomeAwayWe had a great week!
by A traveller
Posted Apr. 22, 2022 on Expedia
I like the condo. The only problem I had was with the kitchen table and a very small living room chair. I am a tall guy and my knees would not fit under part of the kitchen table. Living room chair is way too small. The condo was very clean and nice.
by A traveller
After hours fill-in support was the shining spot
Posted Apr. 19, 2022 on HomeAwayThe room that was booked was a total disaster, dirty bed, dirty bath room, full dishwasher, terrible smell.
The communication prior to getting to the location was terrible, no response, had no idea how to check-in let alone get into the room.
I had to call the office after hours and luckily I reached a person that was extremely helpful. That person got me changed into a more acceptable unit, although she did not know where it was in the complex so i had to drive around searching in the dark for it.
I sent follow up emails after my stay and got no response to my complaints.
I would not recommend staying at a property that is run by this management company.
