Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
J’ai vraiment adoré cette hôtel, très bien situé, propre et le déjeuner était excellent. Je le recommande.
Commentaires de Gestion de l’hôtel
23 août 2024 par Jasmine- Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us here at the Williamsburg Woodlands. We appreciate your feedback.
par un voyageur
Publié le 28 nov. 2024
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Pkipp, Gestion de l’hôtel
Thank you for rating our hotel, please come back to see us again soon!
par un voyageur
Publié le 11 nov. 2024
Breakfast was hot and fresh every morning, the room was exceptionally clean, and parking was abundant. Check in and out was very quick and easy! This property was great other than the pillows. Strongly suggest you bring your own as these are probably the worst pillows we’ve ever tried to use.
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Dan- Rooms Operations Manager, Gestion de l’hôtel
Thank you for your constructive feedback.
par un voyageur
Publié le 30 sept. 2024
During my online booking somehow I unknowingly ended up with a 3rd party reservation service rather than booking directly with the facility as intended. Consequently, the discounts I intended to use were not accepted at check-in. Beware
I also not aware different types of rooms were available. It would have been helpful to have seen others during booking as the room provided would not have been selected at the price. It was no different than basic rooms at most discount lodging chains for half the price or less. It also needs improved lighting and electrical outlets were minimal.
In addition, the onsite WIFI was unusable in the room as my computer refused to connect due to "poor signal quality".
Fortunately I was able to use personal equipment with me to create a small WIFI network. Otherwise, it would have been necessary to go to the lobby for network access.
While every facility staff member I interacted with was exceptional, the room was disappointing.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Dan- Rooms Operations Manager, Gestion de l’hôtel
Thank you for taking the time to provide open & honest feedback regarding your stay.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jasmine- Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us here at the Williamsburg Woodlands. We appreciate your feedback.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Daily room service.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jasmine- Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us here at the Williamsburg Woodlands. We appreciate your feedback.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jasmine- Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us here at the Williamsburg Woodlands. We appreciate your feedback.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jasmine- Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us here at the Williamsburg Woodlands. We appreciate your feedback.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Room smelled musty and there was black mold growing on the wallpaper. Manager wasn’t concerned about the issues. I have asthma and the smell just closed me up. We checked out and found another hotel.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jasmine- Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us here at the Williamsburg Woodlands. We appreciate your feedback. We will be addressing your concerns to the appropriate departments.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The vents had to be cleaned and they were extremely dirty. The quality of the air was terrible and for a person who requires oxygen to live, it did not help at all.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jasmine- Guest Service Manager, Gestion de l’hôtel
Thank you for staying with us here at the Williamsburg Woodlands. We appreciate your feedback. We will be addressing your concerns to the appropriate departments.
