Note fondée sur 150 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hi, Jeffrey! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
par un voyageur
Publié le 14 août 2024 sur Expedia
The room was clean, comfortable, and well- maintained. The complimentary WiFi was fast and reliable.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hi, Alla! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Barbara, Gestion de l’hôtel
Hi, Sherri! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par Eva, Gestion de l’hôtel
Apologies for the inconvenience caused, Anna! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Eva, Gestion de l’hôtel
Hi, Thomas! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Eva
par un voyageur
Publié le 15 avr. 2024 sur Expedia
very dirty
Commentaires de Gestion de l’hôtel
20 mai 2024 par Noah, Gestion de l’hôtel
Hi, Chandler! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
par un voyageur
Publié le 18 mars 2024 sur Expedia
It let me book this property and it was being demolished
Commentaires de Gestion de l’hôtel
20 mai 2024 par Joey, Gestion de l’hôtel
Sorry for the trouble caused, Parker! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey
par un voyageur
Save your money, go elsewhere...
Publié le 10 nov. 2023 sur HotelsI had hoped my stay would have been better. No dead bolts or any additional locks on the door (only the one in the handle) all others were broken off, peep hole smashed. No phones. Stained & cigarette burned bedding. I was put in a smoking room when I asked for non smoking. Bugs in bathroom, BR door laminate coming apart. Rust dripped from shower head while I showered. Shower faucet had a kitchen faucet handle as the controller sticking from it. Never saw a shower faucet like that. Neighbors had a BBQ in front of both our doors complete with stereo on full blast (next to my door). Nothing said by mgmt until I complained. No problem with the BBQ though but the noise was my issue. I complained 2 times, 1st time I asked to be moved, I knew the noise would not stop. Mgmt said no. Last complaint was 2am. Each time I had to walk to the office since there were no phones in the room. Music played till 6am next morning. Yes it was that loud even when they went back into their room. I felt like I was back in my old apartment from 20 yrs ago. I chose this hotel because I had 0 sleep in the last 24 hours. I got very little sleep at this place. Parking was a very big problem. 2 buildings with 1 being a 2 story. No parking behind either building. You had to park between both buildings but against the 1 story building. Don't know what they would do if the entire 2 story building was rented out or even the 1 story for that matter. it was a very weird set up. Kind of felt unsafe here.
par un voyageur
Publié le 10 nov. 2023 sur Expedia
Excellent bargain, and exactly what I was looking for. A little run down, but very clean with a good TV and fridge, restaurant next door, safe area. I’m staying there again next week.
par un voyageur
Publié le 24 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Tim, Gestion de l’hôtel
Hi, Ruffin! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
