Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
5,0 Service et personnel
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Nashville, TN
Great home base for visiting the area!
Publié le 14 oct. 2024 sur HomeAwayWe really enjoyed our stay - it was the perfect location for us to spend time at the Ark Encounter and the Creation Museum. Very convenient.
Great place to stay!
par un voyageur
Everything we needed
Publié le 10 oct. 2024 sur HomeAwayNice and clean place with all the comforts of home, quiet neighborhood, very close to the Ark Encounter. Our son enjoyed the video game system. We would definitely recommend!
par un voyageur
wonderful location
Publié le 23 sept. 2024 sur HomeAwayGreat experience.
Would book again, had everything that we needed.
par un voyageur
Visit The Ark
Publié le 19 sept. 2024 sur HomeAwayPerfect location for the Ark. Home was very well stocked and clean. There is a side A & B the people renting beside us had kids that you could hear all through out the night running I mentioned this to the owner after the fact they said had I let them know during they would have contacted them so just FYI if you find yourself in this position.Also not sure if it is mentioned in the description that both bedrooms and master bath is located upstairs wasn’t an issue for us another FYI.I would highly recommend this home and when I go back in a couple years I will book this home if available
par un voyageur
Very clean
Publié le 22 août 2024 sur HomeAwayWe were very pleased with everything during our stay. We had one small, extremely minor issue. It was taken care of quickly and easily. Jacob and his wife were very quick to reply. Would stay again.
par un voyageur
Great location/disappointed with the inside AND properly manager
Publié le 5 août 2024 sur HomeAwayGetting rite to the point.To sum it up: keyless entry code was never sent. Arrived at 11p.m could not get in. I tried the code that i thought was code but was not. I had angry neighbors becauae i tried there place too. Wife/kids in car after 7hr drive. I called/emailed/texted manager with no luck. Finally found a # which was VRbO or someone that called the manager.She finally asnwered and said sorry because she was asleep.🙄. Cranky kids/wife going thru chemo just wanted to go to bed. Got inside, it smelled humid/moldy. Pulled out bottim bed and found a sock tissue and a bed bug.YAY! Petting zoo wasnt mentioned in description. Grabbed a blanket that smelled like feet. Good thing we took our blankets. That pretty much sums it up. I had a longer detailed story but couldn't fit it all. Area was decent for the Ark but probably wont stay there again. If you are the property manager and you arent making yourself available to answer a call, you should probably try doing something else. I bought fabreeze spay and spayed everything. Also bug spray. Thankfully I didnt get beaten up by the neighbors when i tried getting into there place when mine wasnt opening. I thought id trynext door since my door wasn't opening. Thankfully they noticed that i was entering too many #'s. You are supposed to get the code a few days or the day of, which was never sent to me. Could've given me some kind of credit for the inconvenience.
into the niteinto the
Commentaires de Gestion de l’hôtel
5 août 2024 par VrboOwner, Gestion de l’hôtel
We apologize for any inconvenience that was caused with your arrival with the check in code. Vrbo is supposed to send out a code to guests within 24 hrs of your arrival time with the code, I am sorry that happened where it did not get sent to you in time.
We have made adjustments to our listing to ensure future guests get the code in time for checking in.
As far as the inside goes. I can assure you there are no bugs in our place. I am not sure what you saw but I can assure you there are no bed bugs at all!
We do thorough cleanings & checks throughout our place to ensure everything is 100% good to go.
Every bed & pillow case has a zippered mattress bed bud protectors for cleanliness also.
We have never seen any type of bug.
Blankets are also rotated out at each cleaning so I can assure you everything is washed & good to go
I’m sorry your experience with us was not so great. We hope the trip to Ky for your family was still good.
par un voyageur
Overall very nice location and property.
Publié le 23 juin 2024 sur HomeAwayNeed improve on the 2nd room not much space to move and need TV. Sofa mattres not good. Overall was very nice
par un voyageur
Arc Encounter Getaway
Publié le 18 juin 2024 sur HomeAwayReally close to the Arc Encounter, which is nice after a long day.
par un voyageur
Publié le 2 juin 2024 sur Expedia
The house was exactly what we were looking for, convenient to our destination, the communication with the host was excellent, the property was easy to find, amenities were nice, the grandkids loved the game room, all areas af the house were clean and pleasantly decorated, check in and out were easy and expectations were simple and direct, beds upstairs were comfortable, kitchen was stocked better than expected, we were more than pleased with the property, the only complaint is the sofa bed, while the couch was comfortable the bed was not, the frames springs were stretched causing the mattress to have large dips, Again if you don’t need the sofa bed the rest of the property was perfectly for our vacation
par un voyageur
Great location for The Ark Encounter
Publié le 1 juin 2024 sur HomeAwayClean and comfortable. Jacob responded quickly to our questions, and even came over in person to let us in when our VRBO code wouldn’t work and Verizon wasn’t working either. The kitchen is well-supplied with cooking essentials like salt/pepper, sugar, coffee, etc. The beds were comfortable. Overall, this was a great facility
