Ratings based on 309 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 14, 2024 on Expedia
Excellent counter receptionist and knowledgeable about the places to eat! Very warm welcome and we will be back again soon from Canada!
by A traveller
Posted Jul. 31, 2024
Upon arriving at the hotel, we were given our room keys and discovered that one of the two rooms that was booked under our reservation was not clean from the previous guests. The main desk was able to give us two other rooms, but they were not beside each other as requested and we had to argue with the desk manager to put us on the same floor. The hotel was affected by the Microsoft cyber security breach, and were short staffed. Therefore it was the hotel manager who was cleaning rooms. She was visibly stressed, understandably, but took it out on the guests, displaying incredibly unprofessional behaviour. Upon discovering that 1 room had mould in the bathroom tub, we asked her to have the bathroom cleaned. She said she might be able to get to it. She informed us that if we were not happy with the rooms we were being given, that we could “try to book another hotel for all she cared,” that we wouldn’t find one because all the other hotels in the area would be booked, and then she slammed the door in our face. The rooms were not well cleaned, smell very strongly of perfumed Febreze, and the bathrooms needed a deep clean. One of the bathrooms had hair in the bathtub and visible dried pee around the toilets that had not been cleaned up from previous guests. One other thing to note is that this hotel only has cleaning staff coming into the hotel rooms every third day to make beds and change towels (This was not due to being short staffed, but rather their regular practice.)
by A traveller
Posted Jul. 27, 2024 on Expedia
Really clean great to stay will stay here again.
by A traveller from Moosehorn
Posted Jul. 23, 2024 on Expedia
Nice newer hotel…kind of out of town a bit, one restaurant right next door. 5 minute drive or so back to shopping, etc.
by A traveller
Posted Jul. 15, 2024 on Hotels
by A traveller
Posted Jul. 15, 2024 on Expedia
The place was clean. The breakfast mediocre. The entrance is confusing to get to from the highway. The front desk sraff was friendly and efficient
by A traveller
Save yourself the stress, go somewhere else.
Posted Jul. 4, 2024 on HotelsThe walls were dirty, the pool has been "under construction" for almost 2 years, the rooms smelled like mildew, and the bed felt like plywood. We didnt even sleep there because it was so bad. The
by A traveller from St. Alberta
Posted Jul. 1, 2024 on Expedia
This was a little out of the way but a very nice property
by A traveller
Posted Jun. 14, 2024 on Expedia
Excellent location
by A traveller
Posted May 10, 2024 on Expedia
very nice and quiet place. Clean and with ample parking.
