Note fondée sur 197 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juin 2024 sur Expedia
Shower had no water pressure and the drain barely worked. Mold on the ceiling and some sort of mud-like funk in the corners (bathroom). Hot tub was down which was the main reason for booking this specific facility and no compensation or anything was offered. Generally underwhelmed but this experience.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express WILLISTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
par un voyageur
Publié le 17 juin 2024 sur Expedia
I would stay again.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Linda for the 5 out of 5!
par un voyageur
Publié le 17 juin 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
18 juin 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Shannon for your feedback!
par un voyageur
Publié le 17 juin 2024 sur Hotels
Was not greeted by front desk when I walked in. Waited over 10 minutes for her while she continued to work on something on the computer. She was not on the phone or anything. Thought she could have at least greeted us and told us it would be a minute. Or looked for somebody right away to get everybody checked into their rooms. Finally went to see if there was somebody else in back to check us in. There was not so she came back and continued her work without ever saying one word to any of us. Finally another worker came out and got us checked in. There was a line of about four people waiting to check in. Tried calling the front desk and there was never anyone to answer the phone down there.
Rooms were nice. The pool had no towels available and there were dirty towels all over the place down there. Breakfast was very good. And the location was perfect for the baseball tournament that we were in town for.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Dear Megan, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Exceptional room for the price.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Christine for your feedback!
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Steven for your feedback!
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mai 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Brandy for the 5 out of 5!!
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Tracy for the 10 out of 10!
par un voyageur
Publié le 26 mai 2024 sur Expedia
Shopping is right across the street, wonderful pool and great breakfast!
Commentaires de Gestion de l’hôtel
27 mai 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Brandy for the 5 out of 5!
par un voyageur
Publié le 25 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2024 par Carolyn J. General Manager, Gestion de l’hôtel
Thank you Valerie for the 8 out of 10!
