Ratings based on 348 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 19, 2024
Walls are thin enough to hear conversation /tv in next room. Would not stay again.
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Vern, We apologize for any inconvenience you experienced during your stay. We value your feedback and will address this matter with our team. We hope to have the opportunity to provide you with a more enjoyable stay in the future.
by A traveller
Posted Aug. 3, 2024 on Expedia
It’s was good
Comment from Hotel Management
Aug. 3, 2024 by Manager, Hotel Management
Hello James,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good experience during your stay. We hope to welcome you back in the future for another enjoyable visit.
by A traveller
Posted Jul. 31, 2024 on Expedia
It was convenient to the places we were going while in Williston. Good location.
Comment from Hotel Management
Aug. 1, 2024 by Manager, Hotel Management
Hello Peggy,We are delighted to hear that you found our hotel to be conveniently located during your visit to Williston. Our team strives to provide a prime location for our guests to enjoy the area easily. We hope this added to the enjoyment of your trip and we look forward to welcoming you back on your next visit to the area.
by A traveller
Posted Jul. 29, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Manager, Hotel Management
Hello David,We are delighted to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.
by A traveller
Posted Jul. 28, 2024 on Expedia
I recently stayed at this hotel and had a very disappointing experience. I booked through Expedia and checked into room 314 at approx 6:00 PM. The room door lock was malfunctioning, so I reported it to the front desk. The employee misunderstood and gave us new key cards, but I clarified it was the deadbolt that was faulty. He insisted on checking the lock first but attended to other guests, delaying our issue.
When I asked if we could move rooms before he checked the lock, he rudely interrupted me, pointed his finger, and repeatedly told me to wait. After finally checking the lock, he demanded I say "please" before giving us new room keys, which I found unprofessional.
This experience was very different from the excellent service I received at the Microtel in Nanaimo. I hope management addresses this behavior. Until then, I cannot recommend staying here.
Comment from Hotel Management
Jul. 29, 2024 by Manager, Hotel Management
Hello Stephen, We apologize for the inconvenience you encountered during your stay. We appreciate your feedback and will address the service matter with the team. We strive to continuously improve and provide a positive guest experience. Thank you for bringing this to our attention.
by A traveller
Nice Clean Motel
Posted Jul. 27, 2024 on Hotelsnice clean motel… very basic for a quick overnite…
Comment from Hotel Management
Jul. 28, 2024 by Manager, Hotel Management
Hello Andrew,We are glad to hear that you found our motel clean during your overnight stay. Your feedback is appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A traveller
Posted Jul. 23, 2024 on Expedia
The entry was dirty. The front entrance window needed to be cleaned. The counter is the breakfast area was it clean. Very in inviting. The breakfast was pretty empty.
Comment from Hotel Management
Jul. 24, 2024 by Manager, Hotel Management
Hello barbara, Thank you for sharing your feedback with us. We appreciate your observations and will share them with our team for future improvements. We strive to provide a clean and inviting environment for all our guests to enjoy. Your comments will be taken into consideration to enhance our services.
by A traveller
Posted Jul. 22, 2024 on Hotels
Poor breakfast. Took a long time before a receptionist came.
Comment from Hotel Management
Jul. 25, 2024 by Manager, Hotel Management
Dear Guest,We appreciate your feedback regarding your recent stay with us. We will address the issues you mentioned to ensure a better experience for future guests. Thank you for bringing this to our attention.
by A traveller
Posted Jul. 18, 2024 on Expedia
The room was not clean when we arrived. On our second day stay, housekeeping did come in. They did make one bed but not the other. They tipped over a glass of water but did not clean up the spill. They did leave new towels but didn't take the used ones. The floors very much needed to be vacuumed, both in the room and throughout the building. The refrigerator did eventually kind of work but made noise the entire time. No breakfast was available during breakfast hours. The staff were really quite nice but very unprofessionally dressed. Very much a lack of usable and working plugins.
Comment from Hotel Management
Jul. 19, 2024 by Manager, Hotel Management
Hello Kathryn,I'm sorry to hear about the issues you faced during your stay. Our team appreciates your feedback and will address it internally to ensure a better experience for all guests in the future. We always strive to improve our services and appreciate your insights for us to make necessary adjustments. We hope your overall stay was enjoyable and we look forward to the possibility of welcoming you again in the future.
by A traveller
Clean but noisy
Posted Jul. 15, 2024 on HotelsThis hotel is in town. Close to restaurants ans shopping. A little noisy with semi parked outside our window. Exhaust fan in bathroom very loud. The minifrige in the roo. Also loud. Sounded like a white noice machine all night.
Comment from Hotel Management
Jul. 18, 2024 by Manager, Hotel Management
Hello Debbie,Thank you for sharing your feedback with us. We're glad to hear you enjoyed our convenient location near restaurants and shopping. We appreciate your comments about the noise level experienced during your stay. Your input helps us improve our guest experience for the future.
