Note fondée sur 238 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Richard, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Guest Experience Team
par un voyageur
Publié le 12 oct. 2024
Hosts were extremely accommodating and provided a fabulous room and wifi access even though there is currently a citywide problem with wifi. Hosts gave great info on local restaurants and activities. Looking forward to staying here again!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Dolly, thank you for your wonderful review! We're thrilled to hear that you found our hosts accommodating and that you enjoyed your room and access to Wi-Fi despite the citywide issues. Our team is always here to provide local recommendations to enhance your stay, and we're delighted you found them helpful. We can’t wait to welcome you back for another fabulous visit!Warm regards,Guest Experience Team
par un voyageur
Publié le 1 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Michael, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Guest Experience Team
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Schönes, großes Zimmer. Alles funktioniert und es ist sauber. Ein Manko: Das WLAN ist fast unbrauchbar, zeitweise ein wenig.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Thomas, thank you for your review! We're happy to hear that you enjoyed the spacious, clean room and that everything was in working order. However, we apologize for the inconvenience with the Wi-Fi and appreciate your patience. Rest assured, we're working on improving our connectivity to ensure a smoother experience in the future. We hope to welcome you back soon!Warm regards,Guest Experience Team
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 27 sept. 2024 sur Hotels
The room was clean. Shower was minimal, terrible shower head and low pressure. Please consider better soap at the sink and shower.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Daniel, thank you for your feedback. We're glad to hear that you found the room clean, but we're sorry that the shower and amenities didn’t meet your expectations. We understand how important a good shower experience is, and we'll look into improving the showerheads and water pressure. We also appreciate your suggestion about providing better soap, and we'll consider it as part of our efforts to enhance the overall guest experience. We hope to welcome you back and provide a better experience in the future.Warm regards,Guest Experience Team
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The room was nice and the bed was really comfortable! Couldn’t get the WiFi to work.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Connie, thank you for your kind words about our comfortable rooms and beds! However, we're sorry to hear you had trouble with the WiFi. Our team is always here to help with any connectivity issues, so please don’t hesitate to reach out during your stay. We hope to see you again soon!Warm regards,Guest Experience Team
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Kimberly, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Guest Experience Team
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Tyler, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Warm regards,Guest Experience Team
