Note fondée sur 245 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
87 % des clients le recommandent
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Leslie,We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!
2 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
It was a ok stay would I stay again no spend a little more and get a better place beds where hard pillows flat. Bathroom small.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We appreciate your feedback and regret to hear that your stay fell short of expectations. Your comments will be shared with our team for review and improvements. Should you consider giving us another chance, we hope to provide a more pleasant experience.
1 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Thomas,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues. We hope to have the opportunity to welcome you back in the future.
4 sur 5
par un voyageur de Buffalo

Publié le 27 août 2024 sur Expedia
Staff was great. Comfortable and quiet
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Stevan,We're pleased to hear that you found our staff accommodating and enjoyed a comfortable and peaceful stay with us. Your feedback is valuable, and we hope to welcome you back in the future for another relaxing experience.
5 sur 5
par un voyageur

Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Tarah,We are thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.
1 sur 5
par un voyageur

Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Kara,We apologize for any inconvenience during your stay. Please feel free to contact us directly with any feedback so we can address the issues you experienced. We value your insights and strive to improve our services for all guests.
3 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Keith, We appreciate you choosing to stay with us. If there were any aspects of your stay that didn't meet your expectations, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to address any concerns you may have.
1 sur 5
par un voyageur

Clean but bad smell, old building, over priced!!

Publié le 29 juill. 2024 sur Hotels
When we opened door the smell of stale cigarettes or just closed up old smell. Was very disappointed after spending almost 2 hundred dollars, one bedspread had what looked like old stains on it, the fridge was on high and our water wasn't even cold in morning. There book in room wasn't updated, it stated that the breakfast served every day had eggs, waffles, which neither were there (also) on web site. Not sure I want to be a Wyndham customer? Very disappointing one nite stay!!!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello shaun, We regret to hear about your recent experience at our hotel. We appreciate your feedback and will address the concerns raised with our team for improvement. Your satisfaction is important to us, and we encourage you to reach out to our management team directly to further discuss your stay. Your input helps us enhance the guest experience in the future.
5 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Clean room.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Scott,We are pleased to hear that you found your room clean during your stay. Our housekeeping team works diligently to ensure an enjoyable experience for all our guests. Should you have any further feedback or need assistance, please feel free to contact the management.
2 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Expedia
Clean that hot tub please
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Tony, Thank you for bringing this to our attention. We appreciate your feedback and will address this matter with our housekeeping team to ensure a better experience for our future guests.