Note fondée sur 241 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Buffalo
Publié le 27 août 2024 sur Expedia
Staff was great. Comfortable and quiet
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Stevan,We're pleased to hear that you found our staff accommodating and enjoyed a comfortable and peaceful stay with us. Your feedback is valuable, and we hope to welcome you back in the future for another relaxing experience.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Tarah,We are thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Kara,We apologize for any inconvenience during your stay. Please feel free to contact us directly with any feedback so we can address the issues you experienced. We value your insights and strive to improve our services for all guests.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Keith, We appreciate you choosing to stay with us. If there were any aspects of your stay that didn't meet your expectations, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to address any concerns you may have.
par un voyageur
Clean but bad smell, old building, over priced!!
Publié le 29 juill. 2024 sur HotelsWhen we opened door the smell of stale cigarettes or just closed up old smell. Was very disappointed after spending almost 2 hundred dollars, one bedspread had what looked like old stains on it, the fridge was on high and our water wasn't even cold in morning. There book in room wasn't updated, it stated that the breakfast served every day had eggs, waffles, which neither were there (also) on web site. Not sure I want to be a Wyndham customer? Very disappointing one nite stay!!!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello shaun, We regret to hear about your recent experience at our hotel. We appreciate your feedback and will address the concerns raised with our team for improvement. Your satisfaction is important to us, and we encourage you to reach out to our management team directly to further discuss your stay. Your input helps us enhance the guest experience in the future.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Clean room.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Scott,We are pleased to hear that you found your room clean during your stay. Our housekeeping team works diligently to ensure an enjoyable experience for all our guests. Should you have any further feedback or need assistance, please feel free to contact the management.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Clean that hot tub please
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Tony, Thank you for bringing this to our attention. We appreciate your feedback and will address this matter with our housekeeping team to ensure a better experience for our future guests.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
It was not worth the price! The pillows were horrible and the bed was not soft. I had a 2 night stay and when i left the 1st morning my room was set at 68 with the fan running. When I returned that night they had changed it to 75 with the fan off. It was 90 degrees out, who does that! The bathtub and refrigerator were also stained yellow, and they had mouse traps out in the hallways! If I had other options I would not have stayed here!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Tami, Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed on to the relevant departments for review. We strive to provide a comfortable stay for all our guests and regret to hear that we fell short of meeting your expectations on this occasion. We hope these concerns won't deter you from possibly considering us again in the future.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Even though the place needed some updates it was clean and the staff was great. Pillows could be better and beds better but we very much enjoyed our stay 😊
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello Marvena,We're pleased to hear that you appreciated our cleanliness and service during your stay. Your feedback on the pillows and beds is valuable as we continuously strive to enhance our guests' experience. Should you have any further comments or suggestions, feel free to reach out to us directly. Thank you for choosing to stay with us!
par un voyageur
Publié le 7 juill. 2024
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Todd,We appreciate you choosing our hotel for your stay! We hope you had a comfortable experience and we look forward to welcoming you back soon!
