8/10 – Bien
Presley
10 oct. 2024
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
A weird experience
The hotel facility is wonderful. The service was really strange and almost nonexistent.
I booked online about 3 PM that afternoon through Expedia. When we got to the facility, all doors were locked with no posted phone number of who to call and I had no idea how to get to our room. I finally knocked on a window and a young lady who was doing some work in the kitchen area let us in. She said I would’ve received a text message with check in instructions. I didn’t know to look….I’m used to a person being present. Sure enough, there was a text with limited instructions buried among other text messages I received that afternoon. That was about 6 PM. About 6:30 PM. I received emails with instructions, but I was already in.
If you want breakfast, you better bring your own. The breakfast provided was really limited and very strange. There were small single servings of dry cereal, but no milk. There was a nice toaster, but no bread to toast. There were some bananas. So our breakfast was individual oatmeal that you add water and cook in the microwave and we ate a banana.
There was a Keurig style coffee maker, but no regular coffee. There were four or five flavored coffees and about 25 little tubs of decaf coffee.
Bottom line…there appeared to be a total lack of understanding of how to be hosts at a country inn.
Presley
Séjour de 1 nuit en octobre 2024