Note fondée sur 589 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
Everything was perfect
par un voyageur
Publié le 14 avr. 2024 sur Expedia
Un peu déçu de la propreté , tache oreiller, comptoir cuisine sale et fenêtre à nettoyer , manquait de fourchettes pour nos repas !
Mais endroit tranquille , facile à repérer!
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for sharing your recent experience at our hotel. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is our goal to provide all the comforts of home to our guests. I am working with our housekeeping staff to prevent this from happening in the future. I hope if your travels bring you back to the area, you will consider staying with us again.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Peaceful and tranquil views. Booking again for sure!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The Riverfront views, footpaths, and nearby restaurants made our stay memorable. It’s an easy walk to the Amtrak Station and we appreciated the onsite laundry room after all the tourist walking we did in DC.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
par un voyageur
Bad experience
Publié le 21 sept. 2024 sur HotelsWhen i arrived at the hotel i went to the front desk and told the receptionist there what my name is and said hey where is your restroom. I went to the restroom and when i came back to pay 5 mins later she said oh yeah mrs strong we moved your room to the westin. I said huh? She said no worries we will pay for it. I drove over and they didn’t have a room booked dor me and i had to pay the weatin amount because i didnt have a walk over letter from the homewood suites hotel. I was tired. I had been driving for 4 hours and needed to rest. I ended up paying twice. Homewood had already charged me. I still dont know why my room was moved to the westin.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Keona B, FOM, Gestion de l’hôtel
Good morning, I apologize about the issues that you incurred with your reservation. I assure you that I am investigating this. My name is Keona Banks and I am the Front Office Manager here at the Homewood Suites.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The room was in really poor condition with damage inside the room and more….
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The riverfront was a beautiful walk and view
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Staffs are friendly
