Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
2,9 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 janv. 2022 sur Expedia
Property was filthy and people wandering around aimlessly. Felt very unsafe, room filthy
Commentaires de Gestion de l’hôtel
20 janv. 2022 par Roy, Gestion de l’hôtel
It is unfortunate to see your visit was not excellent. To improve, we would like to know what you did not enjoy. Take care and we look forward to hearing from you.
par un voyageur
Publié le 27 nov. 2021 sur Hotels
Front desk person very friendly and accommodating; area and room was quiet; and room was relatively close to parking area.
Commentaires de Gestion de l’hôtel
29 nov. 2021 par Roy, Gestion de l’hôtel
Dear Kathy,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur
Publié le 4 oct. 2021 sur Expedia
I demand a refund. 1) broken toilet seat 2) tub leaked into wall 3) black mold 4) winos passing a bottle 5) rooms were musty and smelly, 6) toilet not clean (piss behind seat).
Commentaires de Gestion de l’hôtel
5 oct. 2021 par Roy, Gestion de l’hôtel
We already processed refund same day. We apologize you had issues during your stay with us. We are working very hard every day to better our property and your feedback helps us with this. We appreciate you letting us know what we can work on. Rest assured that our housekeeping and maintenance teams will be notified of your comments to ensure they are diligent and that our accommodations are squeaky clean and kept. We would love to deliver an even better experience the next time you are in town.
par un voyageur
Publié le 10 janv. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
11 janv. 2021 par Roy, Gestion de l’hôtel
Dear Anonymous , Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
par un voyageur
Publié le 8 janv. 2021 sur Hotels
The room is pretty nice but the water is too cold for this time of year and there is no coffee and continental breakfast if there is the lobby isn’t decent enough to want that service there it feels like you are walking into an ally
Commentaires de Gestion de l’hôtel
11 janv. 2021 par Roy, Gestion de l’hôtel
Dear Teresa, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
par un voyageur
Publié le 27 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2020 par Roy, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur
WORST HOTEL EEEVVVVVEEEERRRRRR
Publié le 30 juin 2020 sur HotelsPlace is being work on loud, ice neither ice machine worked, rooms dusty from constuction, room recently cleaned but they left the door open during cleaning ROOM FULL IF FLIES SPENT AN HOUR KILLING FLIES, tub dirty DEFINITELY NOT WORTH THE MONEY TIME OR EFFORT
Commentaires de Gestion de l’hôtel
6 juill. 2020 par Roy, Gestion de l’hôtel
Dear Carlis, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
par un voyageur
Publié le 1 avr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2020 par Roy, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur
Publié le 11 mars 2020 sur Expedia
I liked that it had an easy check in and check out process. I left to early and breakfast was not out yet but the staff was getting it ready at 6am. Bathroom was clean. Parking was ok and parking lot had enough light in the front. The
Commentaires de Gestion de l’hôtel
14 mars 2020 par Roy, Gestion de l’hôtel
Hello Anonymous,
We appreciate you taking the time to give us your feedback on your stay with us at the Americas Best Value Inn Wilson. We are very happy to see that our staff accommodated you and that you enjoyed your stay with us. We hope to see you again the next time you are in the Wilson NC area so we can provide you with excellent service again.
Thank you
Americas Best Value Inn Wilson Management
par un voyageur
Publié le 21 janv. 2020 sur Expedia
Everything was EXCELLENT I highly recommend people to stay
Commentaires de Gestion de l’hôtel
21 janv. 2020 par Roy, Gestion de l’hôtel
Hello Anonymous,
We appreciate you taking the time to give us your feedback on your stay with us at the Americas Best Value Inn Wilson. We will try to make best from our side so our guest will get good satisfaction. We are very happy to see that our staff accommodated you and that you enjoyed your stay with us. We hope to see you again the next time you are in the Wilson NC area so we can provide you with excellent service again.
Thank you
Americas Best Value Inn, Wilson
Management
