Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Superbe emplacement à côté de la cathédrale
Publié le 9 sept. 2023 sur HotelsCet hôtel est très bien placé pour visiter la cathédrale de Winchester de même que la vieille ville. L’hôtel n’est pas neuf, mais les chambres sont grandes et confortables. De plus le quartier est calme bien que central. Seul bémol : l’hôtel n’est pas climatisé et il faisait plus de 25C lors de notre passage. Le ventilateur était bien utile.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
So glad you had an enjoyable time at Mercure Hotel Winchester Wessex! We very much appreciate the feedback and we hope to see you again soon.
par un voyageur
Évitez si possible
Publié le 4 déc. 2019 sur HotelsUn hôtel vétuste mais très bien placé
Commentaires de Gestion de l’hôtel
6 déc. 2019 par eric, Gestion de l’hôtel
thank you
par un voyageur
Super
Publié le 21 nov. 2019 sur HotelsVery nice town. Hotel in the center.
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Eric, Gestion de l’hôtel
Thank your great review.
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
Thank you for your kind review
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
Thank you for your kind review
par un voyageur
Publié le 22 août 2024 sur Expedia
Gorgeous front of house Magdelaina was perfect.
What a skill she had of interacting with customers on a real personal level. Knowing how to converse with different clientele at different occasions is a unique personality trait which so many do not have. First class. Thank you.
Commentaires de Gestion de l’hôtel
22 août 2024 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Magdelaina made such a positive impression during your visit.Your kind words serve as a great motivation for all of us to continue providing exceptional service. We look forward to welcoming you back soon and hope to create even more memorable experiences for you in the future.
par un voyageur
Really dated hotel.
Publié le 21 août 2024 sur HotelsThe hotel overall is really dated.
The TV in my first room didn't work and so I had to walk all the back to reception just to move 2 doors away.
In the new room the hot water tap in the bathroom wasn't fixed to anything so when you tried to turn it on, it just twisted and twisted.
The room was very hot with no air con, and so I had to get a fan to try and cool things down.
There was a shower over a bath, which makes no sense unless your one of the weird ones who like taking baths in hotels.
Think I'd rather stay in the travelodge next door.
Commentaires de Gestion de l’hôtel
22 août 2024 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
Thank you for your review and we apologise that the tv was not working in your room. With regards to the shower, this is very common as it gives you the option to have a bath or a shower.
par un voyageur
Lovely!
Publié le 21 août 2024 sur HotelsNice hotel... lovely city..
The only complaint I could have was that the television in my room wasn't up to scratch... neither was the remote control!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
Thank you for your review and we will have a look into the remote.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 15 août 2024 sur Expedia
Location is very central, hotel lobby is fine, room was nice and tidy but a little tired, bathroom needs updating however it did have a de-misting mirror. No air-con but it did have a good fan and the windows can be opened as well which I prefer anyway. Door lock for our room happened to be dodgy and needed fixing (didn’t unlock and yes it was our room), the night time staff (a lovely gentleman at the reception) was super helpful. The view outside the window was on the street side this time and some building work was happening opposite the hotel. The bed was comfortable so we had a good night sleep despite someone singing their heart out and some loud bin noises happened briefly which both are uncontrollable circumstances by the hotel.
Overall I would stay there again if I found a cheaper rate for street side room or if it was facing the cathedral side.
Commentaires de Gestion de l’hôtel
16 août 2024 par Eric-Enno Snel, General Manager, Gestion de l’hôtel
Many thanks for the positive comments. I hope we can welcome you back to the Mercure Hotel Winchester Wessex again soon.
