Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Hotels
par un voyageur
Beautiful hotel
Publié le 5 août 2024 sur HotelsBeautiful hotel and lovely staff. Our room was amazing, nice big room with lake view. I loved the swan towels on arrival it made it even more special. Would 100% recommend to anyone
par un voyageur
Publié le 4 août 2024 sur Expedia
Our stay was overall very good, the spa is nice however one hot tub was not working, our room was abit dated with mold in the corner, aswell as this there is mold on the landing on the first floor, the hotel is nice but could do with a makeover
par un voyageur
Publié le 1 août 2024 sur Expedia
Unfortunately it is just selling the view!!
The breakfast is literally just came from groceries shelf! Not even a fried egg in the breakfast!! The furniture were worn! carpets torn! And the balcony decks looked ugly! And its furniture was mossy too!! Abysmal hotel with high rates that never worth it.
The dining was good but the food was not good at all.
No facilities for babies,no cot , many steps with no pram access. It was awful. They charge us for 3 sleeps but just 1 king bed.
The staff were lovely though, the only good point of the hotel.
I will never book it again and I don't recommend .
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Spa excellent. Very good location. Breakfast had a reasonable selection included. Room was good with lovely view of lake. Kettle wire was too short (dangerous). Some areas of hotel needed updating/maintenence. Staff friendly
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Our stay was very much enjoyed. The staff were friendly and helpful. We arrived and had recieved a birthday card from the hotel, and we reuqested a bottle of wone to be in the room. It wasnt unfortunately as communication pria to arriving jad been a little.missed. however they were very prompt with getting it sorted and bringing to the room for us.
One of the hottubs wasnt working so the spa as actually free as an apology for the inconvenience. The missong hottib did not spoil our stay in any way and the pool, sauna, steam room.and large hottub/jacuzzi and loungers with such a beautifull view were perfect.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Expedia
I enjoyed, the stay and the reception and spa staff where very efficient to any needs I had, however unfortunately the same can't be said for the service of the staff in the restaurant. I felt they where not very attentive when it came to dealing with requests, for example asking for things that they said they would bring to the table then them not following this through. Overall though the rest of the expirience was pleasent and enjoyable, could do with improvements in that area, however, would defo recommend the place.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
