Note fondée sur 883 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
The hotel was beautiful, staff lovely, food great and good location, highly recommend
par un voyageur
Publié le 6 août 2024 sur Expedia
Lovely feel to the hotel as soon as we drove into the parking lot. Looked really nice from the outside. It was even better walking into the hotel after being met by the concierge. The staff were very welcoming. The hotel looked stunning and the view we had was great. The only issue we had wea the bed was not comfortable but other than that no issues
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Poor customer service
Publié le 5 août 2024 sur HotelsBooked to stay in a hot tub room in Feb for our wedding anniversary in Aug - had a not so lovely view of the bottle bins, laundry trolleys and delivery wagons from our balcony that cost quite a lot of money. That aside room very nice but bed very firm and uncomfortable, shower not great either. Had decided to eat in hotel bar so no need to book when we went only table free was unstable and when we mentioned this we were asked what we expected them to do about it- awful customer service. In the spa the bartender gave a gin and tonic in small wine glass full to the brim I had to ask him to put in lather glass so that I could carry without spilling, spa was full so eventually got seats with another couple and bar tender moved my bag to a different chair when I was in the pool - not sure why? Breakfast was beautiful and the hotel decor itself is very nice but the experience that was meant to be for a special occasion was marred by substandard customer service. I won’t stay again only due to the experience I had you cannot deny it is a beautiful environment to stay in visually
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Publié le 3 août 2024 sur Expedia
Beautifully presented. Clean, comfortable and indulgent.
par un voyageur
Publié le 3 août 2024 sur Hotels
지역은 좋았습니다 다만 체크인이나 과정에서 직원분들은 친절하지는 않았고 숙소 상태도 가격 대비 만족 할 수준은 아니었습니다
par un voyageur
Anniversary get away
Publié le 3 août 2024 sur HotelsThe staff were extremely helpful and the hotel was very luxurious. It was everything we had hoped for and we will definitely be booking again soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
Paid a premium to stay there and not 5 star. Eggs at breakfast are meant to be fried and not boiled. Shower not working correctly. Menus are limited
