Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2024 sur HomeAway
par un voyageur de Tooele
Publié le 21 oct. 2024 sur HomeAway
par un voyageur
Awesome Vacation House
Publié le 5 oct. 2024 sur HomeAwayWe would absolutely book this house again. Super peaceful location. Loons in the morning were a stellar start to each day.
par un voyageur
Power Outage
Publié le 12 août 2024 sur HomeAwayPower outage at 8:30 AM the morning we were departed. This included no electricity or running water. Wondering if this is a common occurrence?
Commentaires de Gestion de l’hôtel
28 août 2024 par VrboOwner, Gestion de l’hôtel
Hello Philip. Thank you for taking the time to share your feedback with us. While unexpected and out of our control, we sincerely apologize for the loss of power and any subsequent issues this caused. This is not a common occurrence, and we hope to have the opportunity to host you again soon!
par un voyageur
Gorgeous lake views and great location
Publié le 20 juill. 2024 sur HomeAwayMy family enjoyed the use of the kayaks and floats available. Cottage location made it easy to get back and forth to Portland. The air conditioning was a Godsend with the high temps/humidity Maine was experiencing. Kitchen was stocked with all the pots/pans to cook meals as well as the grill. Nice patio table to enjoy meals and relaxing.
par un voyageur
Great Stay
Publié le 11 juill. 2024 sur HomeAwayWe loved the lake cabin. Property was clean and well taken care of. My daughter loved the upstairs sitting room overlooking the lake. We would stay there again.
par un voyageur
Peaceful paradise
Publié le 2 juin 2024 sur HomeAwaya peaceful, beautiful cabin with a gorgeous lake front setting. This is a very old cabin that has been updated/renovated but done so that the old fashioned feeling is still present. Would love the opportunity to stay here again!
par un voyageur
Family Vacation
Publié le 27 mai 2024 sur HomeAwayBeautiful and peaceful setting on the lake. Close enough to Portland and other activities but quiet and relaxed at the cottage.
par un voyageur
Quaint and Cozy
Publié le 20 avr. 2024 sur HomeAwayThe house was really great - plenty of room and a nice and serene. Older house with squeaky and uneven floors but the decor and some modern makeovers made it have great character! Communicating with property manager was very easy and we got prompt responses. The only thing worth mentioning that needs attention is the little bridge to go over to get to the driveway. Luckily we have a higher car but anyone with a regular sedan would have bottomed out and/or possibly got stuck. I’m sure it was weather related as to why it got so bad since we’re just coming off winter but that would have caused a big problem for someone else’s car and can’t imagine they’d be too happy. Aside from that, great little place.
Commentaires de Gestion de l’hôtel
17 mai 2024 par VrboOwner, Gestion de l’hôtel
Kathryn, thank you for sharing your experience, we're pleased you liked our home and enjoyed your stay! Our local manager assured us that the little bridge is currently being rebuilt and we appreciate your feedback. We enjoyed having you as our guest and we hope to host you again soon.
par un voyageur
Home not equipped inclement weather. No heat or power. No help from Vacasa or VRBO
Publié le 13 avr. 2024 sur HomeAwayCottage is owned/managed by Vacasa a large impersonal mgmt company. BEWARE! We were put in harms way by unknowingly renting a Maine cottage without appropriate utilities on site at a time of year when winter/ spring storms are known to occur. Not winterized. Only electric heat. The home has Well water that is dependent on electricity to run. Gas stove but no gas heat. No working batteries in flashlights. Toilets not working due to well. No generator. No wood stove or fireplace. The storm started the night that we arrived.
We reached out multiple times to Vacasa. We Initially contacted them when we awoke without power on Thurs AM at 745. We were told that the local team would be reaching out for support. No contact until The following day when I found a number on the website. Still no help provided. They declined a credit or refund stating that there are other houses in the area without generators and that they can’t be responsible for the weather. They did offer to refund unused days if we vacated the premises. Vacating was not an option and it doesn’t take into consideration that we were put in a very dangerous situation. Temps were in the 20s overnight w wind gusts up to 40 miles per hour. We also had to find a saw to remove two small trees that had fallen across the small bridge that accesses the property. We were reimbursed a small fraction of the total cost. VRBO immediately closed the ticket and Have not responded to my emails.
Commentaires de Gestion de l’hôtel
14 mai 2024 par VrboOwner, Gestion de l’hôtel
Julie, we are disheartened to read that you experienced issues that kept you from enjoying your stay. We know this is not the getaway you planned for nor is it what we strive to provide our guests. Our local manager noted that they did offer to relocate your party or cancel your reservation but we understand that these options were not convenient for your party and you decided to stay in the home. To clarify, it is listed in the amenities when booking that the home doesn't have an onsite generator and safety amenities supplies are on site. Unfortunately, the entire state was without power and most homes don't have generators in the area. We regret that we were not able to send team members out due to travel safety concerns and that the storm negatively impacted your stay. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
