Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2023 sur Expedia
I liked the staff, and the amenities.
par un voyageur
Publié le 14 août 2024 sur Expedia
Not worth the money they charge. The place stank because the AC was turned off and the carpets across corridors and the building were not aired. The hotel needs a major upgrade
par un voyageur
Verry good
Publié le 4 août 2024 sur HotelsThe best hotel in Windhoek
par un voyageur
Very good hotel
Publié le 31 juill. 2024 sur HotelsVery good hotel .
par un voyageur
Publié le 10 juin 2024 sur Hotels
The best hotel in Windhoek, Excellent and kind staff
par un voyageur de Luanda
Publié le 12 mai 2024 sur Expedia
*Title: Disappointing Stay at Marigold Hotel*
I recently stayed in the VIP family room at the Marigold Hotel, expecting a comfortable and luxurious experience. Unfortunately, my expectations were far from met. Upon arrival, I discovered the room lacked air conditioning, which was a major discomfort. To compound the issue, both showers in the bathroom were malfunctioning. The hotel provided a fan as a temporary solution but eventually moved us to a standard bedroom without any form of apology or compensation.
The downgrade also included a lack of internet access, which was not communicated beforehand, leaving us disconnected and frustrated. The dining options were another letdown; there was an evident lack of variety in the Western menu, with predominantly Chinese cuisine available, the breakfast is just to simple to be true. Additionally, there was no complimentary soft drinks service, which is typically standard in VIP accommodations.
Overall, my experience at the Marigold Hotel was highly unsatisfactory. The lack of basic amenities, poor customer service, and inadequate dining options made for an unpleasant stay. I would not recommend this hotel to travelers seeking a comfortable and accommodating visit.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
The best hotel in Windhoek.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Marigold Team, Gestion de l’hôtel
Hi ARS,Warm hospitality from all of us here at Marigold Hotel and we are delighted you had a best hospitality experience! We are looking forward to welcoming you back at Marigold in near future:)
par un voyageur
Publié le 25 juill. 2023 sur Hotels
par un voyageur
Publié le 21 juill. 2023 sur Expedia
Bad service, unprepared staff, there is no 24-hour receptionist, the receptionists arrive at 8 am, chaos arrives at dawn and you are on the street waiting for the hotel doors to open. Your probe in programmatic content. One of the worst experiences I've ever had.
par un voyageur
Publié le 1 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
1 déc. 2021 par Ricardo Coleman, Gestion de l’hôtel
Dear ARS - Meir
Thank you so much for the positive review. It is more than appreciated. I am also delighted that the team delivered on the promise of great service. It was a pleasure having you with us. We look forward to welcoming you to the Marigold Hotel and to hearing from you again.
Regards
Ricardo Coleman
General Manager
