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Castle Hotel Windsor

4.0 star property
4-star eco-certified hotel near Windsor Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hotel Windsor

Terrace/patio
Executive Twin Room, 2 Single Beds
View from property
Terrace/patio
Staircase

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
18 High Street, Windsor, England, SL4 1LJ
  • Windsor Royal Shopping Centre
    2 min walk
  • St. Georges Chapel
    3 min walk
  • Theatre Royal
    3 min walk
  • London (LHR-Heathrow)
    22 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room
Macdonald Windsor Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1000)
The price is CA $297
per night
CA $356 total
includes taxes & fees
6 Dec - 7 Dec
Macdonald Windsor Hotel

About the area

Windsor

City center retreat .Within a 10-minute walk of this Windsor City Centre hotel, you'll find Windsor Castle and Thames River. Windsor Royal Shopping Centre and St. Georges Chapel are also within half a mile (1 km).

What's nearby

  • St. Georges Chapel - 3 min walk - 0.3 km
  • Windsor Castle - 7 min walk - 0.6 km
  • Eton College - 14 min walk - 1.2 km
  • LEGOLAND® Windsor - 5 min drive - 4.0 km
  • Windsor Racecourse - 5 min drive - 3.0 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Esquires Coffee Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

4-star eco-certified hotel near Windsor Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the eco-certified Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 30 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and friendly
I called the hotel to ask for a room with a view, my daughter has recently had an operation and I wanted our trip to be special. After checking in, albeit we couldn’t get a view, the reception guy knocked with a welcome plate for my daughter and card to wish her better. Lovely hotel, very kind staff and very good value. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2024

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was modern, clean and perfect for our one night stay. Close walking distance to shops, restaurants and Windsor Castle.
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

samantha

Liked: Property conditions & facilities, room comfort
It was only a short visit but will definitely be back again. Staff ver frirndly
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a great location
Stayed 3 nights in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Stayed 1 night in Aug 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect place to stay for a day trip to Windsor! And a quick 12£ cab ride to Legoland!! The staff was really wonderful and went above and beyond to make our stay extra special!!
Stayed 1 night in Aug 2024

10/10 Excellent

Yin yan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and they are helpful, I love the room, It is excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and accommodating. It was in a perfect location around the corner from shops, across the street from the castle, and easy parking.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a excellent stay and the staff were so helpful in making my partners birthday weekend very memorable thank you once again
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Johnathan

Travelled with family
Liked: Room comfort
Amazing location, good hotel for family stay!
Really amazing location minutes from windsor castle, the town centre, the riverside and the trains station. Beautiful reception, indoor and outdoor food and drinks area. Room was clean except some damage and mould in shower and on side of bath but bathroom was modern and clean. Just needs a little tlc. Overall brilliant central place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed or time in Windsor and at the Castle Hotel. People were welcoming and helpful, room was clean and well-appointed, dining areas were clean and served excellent food, but the location was the real star of this show- just a few steps from everything! And the town was well organized. We did everything on foot, as in it was all just a few blocks away at most. I would stay here again if in Windsor!
Stayed 2 nights in Aug 2024

8/10 Good

Johnathan

Travelled with family
Liked: Room comfort
Amazing location, good hotel for family stay!
Really amazing location minutes from windsor castle, the town centre, the riverside and the trains station. Beautiful reception, indoor and outdoor food and drinks area. Room was clean except some damage and mould in shower and sids of bath was bathroom was modern and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed, very nice staff, Windsor not my cup of tea but was convenient. Hotel was surprisingly good, would stay again if I had to come to Windsor, which I hope I don't.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION. COMFORTABLE, CLEAN AND GREAT BREAKFAST. FRIENDLY STAFF.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Travelled with partner
Liked: Amenities
I thought out section of hotel was a bit run down.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent stay, perfect location and genuine quality throughout from rooms to service. Highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and welcoming staff
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windsor stay
I stayed in a twin room with my sister. It was clean and in condition. At night the hotel was quiet. The restaurant decor is impressive. Great location. We had breakfast and dinner at the hotel both good meals with plenty of choice. I would stay again.
Stayed 1 night in Aug 2024