Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Guest Relations, Gestion de l’hôtel
Dear Guest,
Thank you for the great review of our hotel! I am pleased that you enjoyed your stay and hope to welcome you back to the hotel soon.
Best wishes,
James Goddard
Guest Relations
par un voyageur de Milwaukee
Publié le 9 août 2024
Great property and wonderful staff!
Commentaires de Gestion de l’hôtel
13 août 2024 par LD, Gestion de l’hôtel
Dear AllisonThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your kind comments regarding the wonderful staff.We hope you will consider returning to one of our properties again in the future. Please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par LD, Gestion de l’hôtel
Dear GuestThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Overall, we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 4 août 2024 sur Expedia
all was very good
Commentaires de Gestion de l’hôtel
13 août 2024 par LD, Gestion de l’hôtel
Dear KatiaThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Wonderful hotel
Publié le 3 août 2024 sur HotelsGreat hotel and location. Parking is tough
Commentaires de Gestion de l’hôtel
13 août 2024 par LD, Gestion de l’hôtel
Dear MichaelThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are sorry you were disappointed with our offsite parking.We hope you will consider returning to one of our properties again in the future.Please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 3 août 2024 sur Expedia
We loved Sir Christopher Wren and would stay there again. It’s in the heart of Windsor. Staff is so friendly and helpful.
Commentaires de Gestion de l’hôtel
13 août 2024 par LD, Gestion de l’hôtel
Dear KimThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. Thank you for your kind comments regarding the friendly and helpful staff.We hope you will consider returning to one of our properties again in the future.Please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Three day Summer Break
Publié le 31 juill. 2024 sur HotelsOur second stay at this lovely hotel, very helpful friendly staff, our first stay was in the annex part of the hotel which had a lift , current stay was in the original building which had no lift but the reception staff were excellent in assisting with our luggage.
Good breakfast choice, staff also very friendly. Room very comfortable and very well maintained. Our favourite is the terrace.
Commentaires de Gestion de l’hôtel
13 août 2024 par LD, Gestion de l’hôtel
Dear StanleyThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We love welcoming back our returning guests we value and appreciate your loyalty.Accommodation at the Wren is split across five buildings, we are sorry that there is no lift in the original main building, however in Windsor House there is a lift to all floors.We hope that the positive aspects of your stay out weight the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par LD, Gestion de l’hôtel
Dear PaulThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Please come back soon.Kind regardsSarova Hotels Customer Service Team
par un voyageur
Publié le 29 juill. 2024 sur Expedia
This hotel is fantastic. Right on the Thames overlooking the river and Eton beyond. Situated within 4-5 mins walk from Windsor castle. The staff were very attentive and extremely courteous and helpful. This hotel is to be highly recommended.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par LD, Gestion de l’hôtel
Dear StephenThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are thrilled that you found the team attentive, courteous and helpful.We hope you will consider returning to one of our properties again in the future. Thank you for your personal recommendation.Kind regardsSarova Hotels Customer Service Team
par un voyageur
A mixed bag but the good was really good!
Publié le 28 juill. 2024 sur HotelsWe upgraded from Club to Grand and not sure if it was a good move. We were on top of the kitchen in a v traditional room. The TV was tiny and could not be seen from the bed. This could be resolved by having a movable TV stand (as understand space is an issue.) The air con did not effectively cool the room, it was v dated and needs to be nearer the bed. The coffee machine/kettle had no space to be plugged in (was hidden in a cupboard) and we had to heat it from a plug on the floor. The pillows were also v soft....would be good to have a mix.
The good bits: Excellent location. The terrace was amazing for drinks. The bed was super comfy. The breakfast was one of the best hotel breakfasts we have had and the view was beautiful.
Overall the good far outweighed the bits that need tweaking. We will definitely be back.
Commentaires de Gestion de l’hôtel
14 août 2024 par LD, Gestion de l’hôtel
Dear CatherineThank you for taking the time to review The Sir Christopher Wren Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly we can only apologise that you were disappointed with your upgrade from a Club to a Grand.Accommodation at The Wren is split across five buildings. Rooms in the original main house are more traditional whilst our newest and therefore most modern bedrooms are in Windsor House.Like you, we love our unique location on the river, overlooking Eton Bridge, in the shadow of Windsor Castle, whilst being a few minutes away from the theatre and town centre. We are delighted you enjoyed drinks on the Terrance, found the bed super comfy and really enjoyed our buffet breakfast.We are pleased that the positive aspects of your stay out weigh the negative and that you will return, perhaps next time request a room in Windsor House. Please come back soon!Kind regardsSarova Hotels Customer Service Team
