Avis Worldmark Windsor, Beautiful Wine Country 2BR 2Bath Sleep6 Resort Condos

I am sorry you were not happy with the checkin , my listings state that this is timeshare, all units furnished the same and Wyndham assigns the actual unit at checkin. There is no way to guarantee a specific Unit, In the letter you received with the reservation, I clearly state checkin can be later, when resort is busy turning lots of condos. Most of the time checkin is 4PM, but I rent it clearly with a checkin time of 5-6pm in the description to offset this exact situation. 6:30 is late.I try very hard to not Overstate, over Promise and exaggerate what people are getting, If anything, I undersell , just so people can really be happy with what they get, its a NICE RESORT!! Please, Anyone reading this, read all the descriptions in my listings to see that I try to cover it all, and dont mislead or make promises that are not true. Again, 6:30 is late, and I am sorry, Wyndham Controls that and work hard to get rooms by 4PM, I am very upfront and want renters to know what they are renting. Below is some of the message that the renter received May17th,2018 with their confirmation, Every renter receives this within 48 hours of booking with the Actual Wyndham reservation. And it is the first this they read before the reservation! "important!! Please reply to confirm you received this message and the reservation with the confirmation number provided below.!!!! PLEASE MAKE SURE THE NAME ON THE RESERVATION MATCHES YOUR PHOTO ID If it does not match, you may not be permitted to check in, also PLEASE DOUBLE CHECK THE DATES AND ROOM SIZE ON THE CONFIRMATION!! so, notify me immediately if a correction is needed. CHECK-IN REQUIREMENTS IMPORTANT! Occupancy is enforced at the resort. Check-in time is 5:00 PM; however, if you are traveling in the summer when guest turnover is high, the resort can run behind on cleaning the units, potentially delaying your check-in until 7:00 PM. If you arrive at the resort before 5:00 PM or if your room is not ready, you can use the pool and resort facilities while waiting. The front desk is open 24 hours for late check-in. Upon check-in, the resort will require a $100.00 draw on your credit card for security purposes and incidentals. The draw will be released back to your credit card at check-out. Check-out time is 11:00 AM. The great staff members work hard to get everything right and on time. Thank you. I know I put a lot of "Importants" in the message above, I want to make sure you have a truly wonderful ti