Avis The Granary:New stylish cottage at Gunyah Estate

Thanks you for your positive review!

Thank you for your positive review! We are glad you enjoyed your stay, yes, this is a relaxing, quiet, beautiful spot. Thank you so much for leaving The Granary in such good condition, neat and tidy, we really appreciate it. Kind Regards The Team at Gunyah

Thank you Rose for your positive review! We look forward to hosting you and your friends again one day! Kind Regards Simonetta

Thank you for your stay and for your positive review! We look forward to hosting you again one day. Kind Regards Simonetta

Hello Kerry thank you for your comments and we are glad you enjoyed your stay. we have endlesss parking here, including for buses....it is unfortunate that the night you stayed there was a large dinner function in the private lodge, this is a situation that happens once or twice a year- although you still had plenty of parking space for your building( for3 cars!) just behind your building . It couldn't have been closer for you. We do not do heat pumps here, they are inappropriate for the buildings and we cannot have the outside part due to heritage regulations. Guests really enjoy the logburners , which are super efficient, in particular the one in the house where you stayed; we find that guests light it even when it is not necessary because it is a novelty these days for people who live in such urban situations. We even have comments that the fire is too efficient, that they are too hot, believe it or not. If you were cold that nightwe would have been more than happy to come and have it going for you if you had asked, the fire was already set. We are glad however, that you enjoyed your stay.

Thank you Barbara and friends for you positive review, we might see you again one day down here, maybe in the summer! Kind regards Simonetta

Thank you Paul, we hope next time the ferry is not delayed so much!!

Thank you for your positive review, we are glad you enjoyed your stay and look forward to seeing you again one day in the future.

It is evident that you had incorrect expectations and misconceptions of what you booked. You booked a bookabach. We wonder where you got the notion of 'coffee on arrival'? You booked a bach in the middle of winter in the mountains. Normally when one books a bach they get told where the key is at booking time and get left to their own devices to check themselves in, they never even meet the owner. Instead, here we go the extra mile because we welcome you personally, the kitchen has tea/coffee/sugar/oil/herbs/spices, and milk in the fridge for you. As a courtesy, lights are on it if it is dark and in the winter we set the fire for you. If you advise an approximate arrival time, we even light it in anticipation of your arrival. Gunyah Country Estate has 2 ‘products’: the luxury lodge and 3 bookabach houses, entirely different things. It seems that you thought you were staying in our luxury lodge, a totally different type of accommodation, service - and price. The single beds in the small bedroom don't have electric blankets due to safety requirements: 99% of the time those beds are used by young children, like yours – imagine the danger - and complaints we would have if they DID have electric blankets! The Granary is in a blissfully quiet location, in the mountains, rural. If you are an Aucklander (like myself) you are used to a lot of general background noise, it becomes part of your subconscious, your surroundings, and you do not hear or notice certain smaller sounds. Here, being so quiet, you hear the proverbial pin drop. All the time guests say how delighted they are with the quiet surrounds. Of course we cannot control how noisy other guests are, nor what the weather or temperature outside is in the middle of winter... Next to you was a lovely family from Whitianga, who stayed 10 days and was very active with skiing making the most of this location. They loved everything about their stay. Both houses have been booked out each day since early June. May we remind you that ‘the owners who mean well’ did not even chase you for payment for your extra person for 2 nights, so kind they are. The Granary has been operating for 8 years and extremely successfully so, with exceptionally positive comments from the vast array of guests who have been staying. We never had complaints such as yours. It is clear that your superior and patronising approach coloured your comments and it is sad that you could not find anything positive to say. Simonetta Ferrari, Owner