Note fondée sur 404 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Great staff and amenities! The room was clean! We will definitely stay again! Breakfast was good and hot!
par un voyageur de Billings
Publié le 11 sept. 2024 sur Expedia
The staff was lovely but the rest of the hotel was a mess. The breakfast was horrible. We didn’t even eat it, it was so undesirable. Walked into my room for the first time and trash was on the floor. The room size is great and the staff was lovely but the details in the hotel are a train wreck. Trash all over outside and construction work started at 8AM with no warning. I will never stay here again sadly but the staff was so nice. Need better management for the clean up crew.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Karli R., Gestion de l’hôtel
I do apologize for the experience you had with your stay. I do hope you give us another chance to make it better.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Room was awesome. Close to a really good restaurant. Staff were very friendly.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Karli R., Gestion de l’hôtel
Thank you for the review. We greatly appreciate it.
par un voyageur
Publié le 10 août 2024 sur Expedia
Ac was not working at night it was so uncomfortable. There was kids running around upstairs above our room . In the morning at 30 minutes after breakfast starts out of oj ask about and he said oh we are out and walk away
Commentaires de Gestion de l’hôtel
13 août 2024 par Karli, Gestion de l’hôtel
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Karli R.-General Manager
par un voyageur
family vacay
Publié le 28 juill. 2024 sur HotelsThis hotel is completing renovations, so some areas were still ongoing but most of it was fine. Our room was fine, breakfast was ok, most of the items were available. Service was very nice and room was, too. Very clean.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Karli, Gestion de l’hôtel
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Karli R. General Manager"
par un voyageur
Publié le 27 juill. 2024 sur Expedia
No hot water
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Karli, Gestion de l’hôtel
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Karli R.-General Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
La cadena me encanta , pero está en remodelación y hay un poco de caos
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Karli, Gestion de l’hôtel
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Karli R. General Manager"
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Karli, Gestion de l’hôtel
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Karli R.-General Manager
par un voyageur
Everything we needed.
Publié le 12 juill. 2024 sur HotelsHotel is being renovated so lots of work needed to be completed. However the staff were great, breakfast was great, and overall hotel was everything we needed. They are pet friendly and it was nice since we had our dog with us.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Karli, Gestion de l’hôtel
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Karli R. General Manager"
