Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur de Ottawa
Publié le 30 mai 2022 sur Expedia
The Condo itself is excellent, modern, superb views of the city day and night, excellent showers, comfortable beds and pillows and living room furniture. It is in easy walking distance of the Exchange District for good eats and Toad Hall for children's toys, etc.
However, the remote management of the property was a near disaster. There was no fob for entry from parking and to building facilities. There was no parking pass for exiting the parking garage. On day 5, our access code to the building failed, so had to depend on arrival of security people or other tenants to get in. Placed 2 emails and 2 phone calls to 4 proper places according to condo paperwork and received no response, including from the named property host. Finally, on a 3rd call, reached a wonderful lady, Jasjeet, in Finance, who got the building access code reset, and arranged for parking reimbursement--bravo. But for her, our stay would have received a lower rating.