Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Je voudrais remercier tous le personnel de cet hotel
Merci pour le chauffeur qui nous as conduit a l'aéroport tres tôt propreté rien a dire
Commentaires de Gestion de l’hôtel
21 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 5 août 2024 sur Expedia
Tout était parfait a l'exception de la navette pour l'aéroport qui était sale
Commentaires de Gestion de l’hôtel
7 août 2024 par Ruslan, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 17 août 2024 sur Expedia
Very nice property-well kept and clean.
Commentaires de Gestion de l’hôtel
21 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 17 août 2024 sur Expedia
The staff member at the front lacked customer service,when we checked in, wiring sticking out from under our air conditioner
Commentaires de Gestion de l’hôtel
21 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Disappointment
Publié le 14 août 2024 sur HotelsThe stay sleeping arrangements with the pull out sofa was horrible with a mattress that literally had the wires sticking out. Tge original solution was totally unacceptable which was to rectify the situation with blankets which in themselves were very thin. Eventually a replacement arrived but the original sofa was left in the room's walkway with 3 adults into the next day until a message was left to have it removed. A very tight space to navigate for older adults.
Also the garbage and recycling from the rooms were left in the hallway directly across from my room which created a stink that affected the entire area for a while until we opened the windows for some fresh air to move through.
Even though we were aware that rooms are cleaned every other day we were not happy to not have been left with enough towels. Had to ask the cleaner in the hallway for extra towels.
Breakfast was indeed well done and plentiful with a wide selection of food.
Suggestion that you have a fairly regular check for the pull out sofas conditions since they are included as a package.
This disappointment did set the tone for the entire vacation
Commentaires de Gestion de l’hôtel
16 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 14 août 2024 sur Expedia
Your facility doesn't provide USB power outlet which is a drawback. Otherwise it was cozy to stay in.
Commentaires de Gestion de l’hôtel
16 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 12 août 2024 sur Expedia
We were told there was no children in the pool after 10pm. However when we went down to try and have a relaxing swim after along day, there were children splashing and screaming till 11pm. Not enjoyable.
Commentaires de Gestion de l’hôtel
13 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par R, Gestion de l’hôtel
Thank you for staying with us and for taking the time to complete the guest survey. We appreciate all feedback from our guests and will share this with our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
