Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Doris de Gatineau
A oublier!
Publié le 24 juill. 2015 sur HotelsLoin de l'autoroute. Sous-vetements trouves sous le lit!! Dejeuner limite (cereales seulement) et mauvaise odeur dans la section repas. Personnel courtois.
par un voyageur
Desperate
Publié le 7 août 2024 sur HotelsThis motel is located in the middle of nowhere. Fortunately, there is a little strip mall with a grocery store and Restuarant. The motel is old but not run down. The clerk was friendly. I had some difficulty understanding him. His English wasn't the best, but he was genuinely nice and hospitable. The clerk showed me the room before I signed the paperwork. I was desperate because it was late, I was tired, and the previous motel that I left was worse. The room was sufficient. It didn't smell like smoke. The bathroom and vanity were clean. The beds had pillow top mattress covers which made them comfortable. The pillows were small and stuffed inside a standard pillowcase. There were no bedbugs. There was no loud noise. There was a strange man in the parking lot that I had to ignore but I wasn't afraid. Overall, I had a comfortable stay.
Commentaires de Gestion de l’hôtel
7 août 2024 par Management, Gestion de l’hôtel
Thank you so much for taking the time to leave such a helpful review! We are thrilled to hear that you enjoyed your stay with us. We strive to provide all our guests with a memorable and comfortable experience, and it’s rewarding to know that we met your expectations. Your feedback encourages our team to continue delivering exceptional service.We hope to have the pleasure of welcoming you back in the near future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Bueno
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Management, Gestion de l’hôtel
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us. Our team works hard to ensure our guests have a memorable experience, and your kind words are a great encouragement to all of us. We look forward to welcoming you back on your next visit. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 5 juin 2024 sur Hotels
There were roaches and spots on the sheets. Disgusting
Commentaires de Gestion de l’hôtel
8 juin 2024 par Guest Relations, Gestion de l’hôtel
We sincerely regret that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. Thank you for bringing this to our attention, and please consider returning down the line and allowing us to change your perceptions with the comfortable experience we are known for.
par un voyageur
Roaches!!!
Publié le 4 juin 2024 sur HotelsLooked clean but we killed 3 roaches that were on the nightstand! Roaches are absolutely unacceptable! We had to keep all lights blazing all night and one of us stayed awake all night to ensure none crawled on the one sleeping. Praying none snuck in our things to go home with us. Absolutely gross and unacceptable.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. We are very sorry to hear about the issues you encountered. This is not the standard of service we strive to provide our guests, and we understand how frustrating and disappointing it can be. Your feedback is incredibly valuable to us as it helps us identify areas for improvement. We have already addressed your concerns with our team to ensure that these issues are resolved and do not happen again in the future.Thank you for bringing this to our attention, and we hope to have the chance to welcome you back in the future and provide you with a much better experience.
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par Management, Gestion de l’hôtel
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable and comfortable experience, and it’s incredibly rewarding to receive feedback like yours.
par un voyageur
Worst hotel ever!!!
Publié le 12 mai 2024 sur HotelsDO NOT STAY HERE , it’s a dump, dirty old not a secure location, very rude and don’t speak English, I never even checked in but was charged due to hotels.com policy. Would not let me cancel and no refund. Very upset!!!!!
Commentaires de Gestion de l’hôtel
14 mai 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate all forms of feedback as it allows us to continually improve and provide the best possible experience for our guests.
par un voyageur
Publié le 8 mai 2024 sur Expedia
Is good
Commentaires de Gestion de l’hôtel
14 mai 2024 par Management , Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate all forms of feedback as it allows us to continually improve and provide the best possible experience for our guests.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The coffee was very weak, and although there were tea bags, there was no hot water and not cups that could be put in the microwave to heat water.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Amita Patel, Gestion de l’hôtel
We are sorry for the inconvenience we will try to be doing better. Thank you for being stayed with us. Thank you!.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Wasnt able to make the trip. They charged for every day....
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Receptionist, Gestion de l’hôtel
Hello, we are sorry for your experience. We will consider your review and improve our services.
