Ratings based on 898 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 9, 2024
Good overall
Comment from Hotel Management
Nov. 18, 2024 by McKayla , Hotel Management
Scott, thank you for staying at Riverport and for leaving us a great review. We are happy to see you had a good stay. We hope you'll visit us again sometime soon!
by A traveller
Posted Nov. 4, 2024
Comment from Hotel Management
Nov. 5, 2024 by McKayla , Hotel Management
Steven, thank you for leaving us a great rating! We are glad you enjoyed your stay and we hope to see you come back in the near future!
by A traveller from MOUND
Posted Oct. 12, 2024
Very nice facilities, clean, modern and pleasant.
Comment from Hotel Management
Nov. 14, 2024 by McKayla , Hotel Management
Judith, thank you for leaving us a review on your recent stay here at Riverport. We are so happy to hear you had a great stay. We hope you come back again if your ever back in the area!
by A traveller
Posted Aug. 25, 2024 on Expedia
We had a great stay the hot tub and pool were awesome and we liked they had a restaurant right there so we didn’t have to leave.
Comment from Hotel Management
Sep. 18, 2024 by McKayla , Hotel Management
Becky, thank you so much for choosing Riverport and leaving us great feedback. We are so glad to hear you got to enjoy our amenities such as the pool, hottub, and Brewski's pub and grill. We hope to see you back in the future!
by A traveller
Posted Aug. 19, 2024 on Hotels
Great location and friendly staff. Would recommend
Comment from Hotel Management
Sep. 18, 2024 by McKayla , Hotel Management
Rachel, thank you so much for leaving us great feedback! We are so glad to hear you found your stay friendly and convenient! We hope to see you again in the future!
by A traveller
Posted Aug. 11, 2024 on Hotels
Arrived at the room dirty Could write your name in the dust, hadn’t been vacuumed , one sheet for the sofa sleeper waded up inside. Had to kill multiple spiders. The worst was the very strong mold and mildew smell.Reported this at the front desk. The desk person was very polite and apologetic. She told me they would send someone in to clean which they did and discount the room which they didn’t. Won’t stay again.
Comment from Hotel Management
Aug. 14, 2024 by McKayla , Hotel Management
Hi Carla!Thank you for leaving your feedback on your recent stay here at Riverport. We appreciate you bringing these concerns to our attention. We truly regret that your experience did not meet your expectations and have already shared your feedback with our team. They are working hard to ensure this does not happen again. I do want to let you know that our staff did discount your room charges for the inconveniences the moment you had come to let our front desk staff know. If you would like to contact a manager to get more information on this please do! We hope you'll give us another chance to provide you with a better stay!
by A traveller
Posted Aug. 11, 2024 on Expedia
Respectful and professional service. Clean rooms and hot breakfast
Comment from Hotel Management
Aug. 14, 2024 by McKayla , Hotel Management
Melinda, Thank you for sharing a review of your recent experience. We are delighted to hear that you had a positive experience with us. We hope you'll visit us again soon!
by A traveller
Posted Aug. 11, 2024 on Expedia
Breakfast was awesome! Lady serving and taking care of breakfast was amazing! She kept everything clean and stocked very well!
Comment from Hotel Management
Aug. 14, 2024 by McKayla , Hotel Management
Lynne, thank you for your great review! Bridget sure does do an awesome job serving breakfast!! We made sure to share this feedback with her to give her the recognition she deserves! We are glad you were able to enjoy your stay and we hope you come back soon!
by A traveller
Posted Aug. 11, 2024 on Expedia
Some things needing updated in the hotel but not much. Walking distance to Target/Walmart and mall area.
Comment from Hotel Management
Sep. 18, 2024 by McKayla , Hotel Management
Erin, thank you for staying at Riverport! We appreciate the great feedback!
by A traveller
Posted Aug. 9, 2024 on Expedia
